Greg Hubler Ford

Awesome and every one was very nice especially Oliver and William…very good guys as were all the employees

We got to the dealership late as we found the specific pre-owned vehicle we wanted. Anthony greeted us and stayed late while being the most professional salesman we had dealt with in our month long search. Knowledgeable and courteous, Can’t say enough about how everyone treated us.

Ty was great, made the buying experience a great one! Great personality, informative, helpful and best of all quick.

I was assisted by Katie Morrow, she was very helpful In getting me taken care of. I knew what I was looking for and what I was willing pay. I also had a trade In with purchase.......I would consider this lot again when purchasing a used vehicle.

I purchased a 2023 Explorer XLT at Greg Hubler this week. I worked with Katie Morrow and my experience was very pleasant. I feel like she went above and beyond looking for one that met that respective options. This is my first Ford and while I am still getting used to it I am quite pleased with its performance.

4 months ago went to get a water pump changed, I had called to ask that since the water pump going out is a VERY well known issues with this model car and that it is so expensive to fix if they would work on the price of it with me to retain a customer. The employee told me they could do it for 1500$, AFTER they get it tore down he calls to say he miscalculated the cost and that it would be 2700$, THEN he calls the next day to tell me the mechanic broke the valve cover that it was going to be another 300$. At this point i felt completely scammed. Just last week my new mechanic had to have the explorer towed to ford after a crank shaft sensor was replaced and needed reprograming, ford called and said they couldnt start it to program the sensor because the power control module was bad. They called me and quoted 1900$ to fix, but then quoted our mechanic who had it towed there 1600$. Then we called a hubler ford in shelbyville and they said they could do it for 1100$. Got it down to shelbyville and they fixed it for 280$, the pcm just needed flashed and the original programing put back on it. This dealership is scamming people out of their money. And the said part is they are doing it because they know people cant take their cars some where else most of the time. I had 4 other mechanics tell me they wouldnt replace the water pump before i reluctantly took it to them.

My car was broken down and I need a new car. The salesman Ty helped me to get a great deal and saved my day! Big thanks for Ty’s help. He also have a great sense of humor, made my day as well!! I’m highly recommended Ty, thank you so much for the great service!!!

They went above and beyond. Excellent deal on just what I wanted. Thanks Ty for your help.

Great place to buy your next car or truck from. Wonderful atmosphere and staff. They did such a great job for me. My credit was not the best, but they never gave up on me at all. It was such great experience to be in. I want to thank the entire staff there from Mitchel my sales person, to the sales and financial managers. All of you guys were great to work with

Great dealership to work with - they brought a couple cars from their other locations to the Muncie location that I wanted to test drive.