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Palm Springs Motors Ford

(520 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–7:00pm 7:00am–5:30pm
Saturday 9:00am–7:00pm 7:00am–3:00pm
Sunday 11:00am–6:00pm Closed
2021 state dealer award
View 2 awards
2021 state dealer award
2021 consumer dealer award
New (760) 558-4251 (760) 558-4251
Used (760) 558-4255 (760) 558-4255
Service (760) 558-4230 (760) 558-4230

Reviews

(520 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Palm Springs Motors Ford from DealerRater.

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We wanted a new Lincoln MKZ and researched all over...

We wanted a new Lincoln MKZ and researched all over California to find the best deal. We wanted all of the options and bells and whistles. Some of the sales people at other dealerships were not very helpful. We were also mislead to come to a dealership and the cars we wanted were not available. Ben Villareal was very knowledgeable about how to use the new technology on the Lincoln. He worked out a fair price for us. He is always accomdodating every time we visit the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to send us a review on your recent visit. We are proud that you chose our dealership and happy to hear that Ben was able to find the Lincoln MKZ that you were looking for at the right price. It was our pleasure assisting you as we strive to provide all of our customers with wonderful experiences. If you have any questions, please don't hesitate to contact us. We look forward to working with you again and we hope that you'll add us on Facebook and Twitter for exclusive updates and offers from our dealership! Sincerely, Richard Chew rchew@palmspringsmotors.com

Very professional sales staff, got me in to the car I...

Very professional sales staff, got me in to the car I wanted and payments I can afford. Ask for Ben he'll take care of you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We're glad to hear that Ben worked hard to get you into the vehicle that you wanted at the right price. At Palm Springs Motors we are dedicated to ensuring that all of our customers leave completely satisfied with their purchase and we are happy to hear that you are enjoying your vehicle. It was our pleasure assisting you and we look forward to working with you again. Sincerely, Richard Chew rchew@palmspringsmotors.com

It was an absolute pleasure working with Mr. Jonathan...

It was an absolute pleasure working with Mr. Jonathan Alvarez. Mr. Alvarez was extremely knowledgable with the mazda product which was reassuring. Not only was he patient but also very kind. He made my car buying experience exciting and delightful. I would most definetly recommend asking for Jonathan if you are looking to purchase a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to send us your feedback! We are delighted to hear that you had a pleasant experience working with Jonathan. He is a valued member of our team and is dedicated to providing excellent customer service. It was our pleasure assisting you with your vehicle needs and we are proud that you chose our dealership. We look forward to working with you again and hope that you'll add us on Facebook and Twitter for exclusive updates and offers from our dealership! Sincerely, Richard Chew rchew@palmspringsmotors.com

Jorge was very courteous and went out of his way to help...

Jorge was very courteous and went out of his way to help understand what we wanted to get for our daughters first car. He showed us several models, both new and used, explaining the features and benefits of each. He was very honest and helpful, a complete gentleman. If you are planning on shopping at this dealer, please be sure to let Jorge help you. Thanks again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations to your daughter on her very first car! On behalf of the Palm Springs Motors team, I would like to thank you for writing this wonderful review about your recent experience! We are very happy to hear that you enjoyed working with Jorge and that he was able to assist you throughout the entire buying process. If you have any questions, please feel free to reach out to us. We look forward to working with you in the future! Sincerely, Richard Chew of Palm Springs Motors | rchew@palmspringsmotors.com

My experience at Palm Springs Motors was awesome. My...

My experience at Palm Springs Motors was awesome. My reason for being at the dealership was to just look at cars, when I was approached by a salesman named Marcos Zacarias. He was helpful and informative. I have purchased several cars in the recent past, but this dealership exceeded my past experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Ericka, thank you for taking the time to send us your feedback! We are delighted to hear that you had a great time working with Marcos while on the search for a new vehicle. Marcos is a valued member of our team and he is very good at providing top notch customer service and finding the best deals to meet your needs. We will share your comment with him. If you have any questions, please feel free to reach out to us. We look forward to working with you in the future and we hope that you will add us on Facebook and Twitter for exclusive offers! Sincerely, Richard Chew of Palm Springs Motors | rchew@palmspringsmotors.com

Marc, your customer service, politeness and ease was...

Marc, your customer service, politeness and ease was sincerely welcoming and I thank you for your hustle! YOU WERE GREAT-and I'm loving everything about my car because of you! Thanks again !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle, Lisa. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased to hear that your vehicle purchase experience was so positive. Marc is a valuable member of our team and is dedicated to ensuring complete customer satisfaction. We are ecstatic to hear that you are enjoying your new car. We look forward to seeing you again! Sincerely, Richard Chew rchew@palmspringsmotors.com

We met Ben when we were shopping for a work truck for my...

We met Ben when we were shopping for a work truck for my husband. We had gone out of the Palm Springs area to see if we could get a better deal. Palm Springs Motors was our last stop for the day. We had already gone to 3 or more dealerships where the salesmen didn't listen to our needs and tried to bump up our price. My husband was starting his own business and we wanted to keep to our budget. Ben came out, we told him what we were looking for, he was friendly, had a great smile and brought us to the truck my husband purchased. We are very happy with the truck and the deal we got so when my daughter needed a new, safer car we called Ben and he gave us the same incredible service. We bought her a Mazda and she loves it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Beth, thank you for taking the time to send us a review on your recent visit. We are proud that you chose our dealership and happy to hear that Ben was able to find the truck that your husband needs for his new business. It was our pleasure assisting you as we strive to provide all of our customers with wonderful experiences. If you have any questions, please don't hesitate to contact us. We look forward to working with you again and we hope that you'll add us on Facebook and Twitter for exclusive updates and offers from our dealership! Sincerely, Richard Chew rchew@palmspringsmotors.com

I have never bought a car so quickly, so agreeably and...

I have never bought a car so quickly, so agreeably and with the knowing that I received the best possible car and deal for the money. Thank You Joe, Wayne and Scott...My heroes!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Your wonderful review means a lot to us. We appreciate your feedback and are happy to hear that we were able to meet your needs. At Palm Springs Motors, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to working with you again! Sincerely, Richard Chew rchew@palmspringsmotors.com

We purchased a Crossfire from Ray Salazar recently. He...

We purchased a Crossfire from Ray Salazar recently. He was very helpful, friendly and answered our questions in a friendly and knowledgeable manner. He guided us through the whole process very professionally. Vaneisha our service writer helped us resolve a small issue we had with our vehicle. She is friendly, very helpful and personable, a great asset to your company. Last but not least, Freddie in the finance department set us up with the deal that worked best for us and went the extra mile to work with us. Would we buy another vehicle from Palm Springs Motors? You Bet. Sincerely, Jay and Jon West

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Jay and John, thank you so much for an amazing review, we really appreciate it! We are happy to hear that Ray was knowledgeable and helped you feel at ease. We will be sure to share your comments with the team. Also, congratulations on the purchase of your vehicle! If there is anything else we can do for you please let us know, and don’t forget to check us out on Facebook and Twitter for exclusive updates and offers from our dealership. Sincerely, Richard Chew rchew@palmspringsmotors.com

i went in to look at a car and the first person to...

i went in to look at a car and the first person to approch me was manny hernandez. really nice young man who awnserd all my questions, and ushally i have a bad experiance with sales men being there really pushy! but Ford is really a classy company and i liked working with Manny

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving a wonderful review with high ratings! We are grateful for the chance to earn your business and we are happy that you have such great things to say about your experience working with Manny. If you need anything in the future, please remember that we are here for you. We look forward to working with you! Sincerely, Richard Chew rchew@palmspringsmotors.com