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Palm Springs Motors Ford

(524 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–7:00pm 7:00am–5:30pm
Saturday 9:00am–7:00pm 7:00am–3:00pm
Sunday 11:00am–6:00pm Closed
2021 state dealer award
View 2 awards
2021 state dealer award
2021 consumer dealer award
New (760) 558-4251 (760) 558-4251
Used (760) 558-4255 (760) 558-4255
Service (760) 558-4230 (760) 558-4230

Reviews

(524 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Palm Springs Motors Ford from DealerRater.

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My experience at Palm Springs Motors was one of the best...

My experience at Palm Springs Motors was one of the best I've had when purchasing a vehicle. I enjoyed the day and didn't feel pressured to buy. Mr. Klang really qualified my needs to show me the vehicles that would best fit my families lifestyle and finances. It's my new go to car dealership. Thank you Mr. Klang. I still love driving my new car. Sincerely, Tonya McCoy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car Tonya! We want to take this time to thank you for sending us your feedback. We strive for customer satisfaction and we are thankful for the opportunity to assist you with your purchase. We are pleased to hear that you had a pleasant experience working with Jason and will be sure to let him know that. Please feel free to reach out to us if you have any questions. We look forward to working with you again and we hope that you'll add us on Facebook and Twitter for access to exclusive updates and offers! Sincerely, Richard Chew of Palm Springs Motors | rchew@palmspringsmotors.com

from the moment we arrived at the dealership to deliver...

from the moment we arrived at the dealership to deliver toys for a toy drive we were not there to purchase and came across jason he was helpful in every way possible that he had control over. i will return to this dealership shortly to purchase (2) new work trucks as long as long as they keep there word.The reason i say this is i was promised one price in front of several dealer principals and when it came time to take delivery of this vehicle the price changed by $ 1000.00 not in my favor this and the pre delivery wash by some very inexperienced lot personnel created noticeable scratches which the dealership paid to have corrected. overall i was satisfied with this dealership and will return

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Brian, thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team. If there's anything else we can do, please don't hesitate to contact us. We look forward to working with you again! Sincerely, Richard Chew of Palm Springs Motors | rchew@palmspringsmotors.com

Buying a car for me is usually a terrifying experience...

Buying a car for me is usually a terrifying experience but the two salesmen I dealt with made it fairly easy and without much drama.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to send us this wonderful review! We are pleased to hear that you had a pleasant experience shopping for a new vehicle. At Palm Springs Motors, we strive to make the buying experience as easy and hassle-free as possible and we are glad to hear that this was reflected in your visit. Please don't hesitate to contact us if you have any questions. Congratulations on your new car and we look forward to working with you again! Sincerely, Richard Chew of Palm Springs Motors | rchew@palmspringsmotors.com

I'M IN LOVE WITH MY MAZDA 6. DRIVES EXCELLENT. AND IS...

I'M IN LOVE WITH MY MAZDA 6. DRIVES EXCELLENT. AND IS VERY COMFORTABLE INSIDE SPECIALTY ON LONG TRIPS LONGER THAN TWO HOURS. I HIGHLY RECOMMENDED.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Mazda and thank you for taking the time to send us your feedback! We appreciate the review and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again! Sincerely, Richard Chew of Palm Springs Motors | rchew@palmspringsmotors.com

Went down to dealer on a Tuesday not expecting to buy any...

Went down to dealer on a Tuesday not expecting to buy any thing, but the sales Ben made the offer of selling me a truck to nice to pass up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sending us your feedback on your last visit! We are proud that you chose our dealership and are happy to hear that Ben was able to find the right truck for you! Congratulations and we look forward to working with you! Sincerely, Richard Chew of Palm Springs Motors | rchew@palmspringsmotors.com

Ben was very helpful and patient to answer every question...

Ben was very helpful and patient to answer every question I had. I'm more than satisfy with the purchase and the Customer Service Ben provided. I'll definitely recommend this dealership to all my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We love hearing about customers that have a great experience at Palm Springs Motors and we are glad you are one of them! It means a lot to us that you took the time to share your feedback and we will pass on your kind words to Ben. Please feel free to contact us if you have any questions and if we can assist you with any future vehicle needs. Sincerely, Richard Chew of Palm Springs Motors | rchew@palmspringsmotors.com

Palm Springs Motors is AMAZING! Their staff is wonderful...

Palm Springs Motors is AMAZING! Their staff is wonderful and so helpful! We had the opportunity to work with Ben Villarreal. He was so helpful and patient with us. It has been about three months since we have leased our Ford Edge, and Ben still calls to check in and make sure things are going great ! Not only is Ben great, but all the staff is willing to make your experience wonderful! We love our Ford Edge and we highly recommend Palm Springs Motors !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your vehicle and thanks so much for taking the time to share your feedback with us! We work hard to make sure we are providing excellent experiences and we are happy to hear that your time working with Ben was pleasant. We will share your comments with our team and we look forward to seeing you at our dealership in the future! Please don't hesitate to contact us if you have any questions about your new Ford Edge! Sincerely, Richard Chew of Palm Springs Motors | rchew@palmspringsmotors.com

He is awesome saleman!!He made sure we got what we...

He is awesome saleman!!He made sure we got what we wanted.My family and I are so happy with our new car. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your vehicle Chris and thanks so much for taking the time to share your feedback with us! We work hard to make sure we are providing excellent experiences and we are pleased to hear that you enjoyed working with Marcos. If you have any questions about the car, please don't hesitate to contact us. We will share your comments with our team and we look forward to working with you again! Sincerely, Richard Chew of Palm Springs Motors | rchew@palmspringsmotors.com

My wife & I bought a car last July Louie Zuniga was...

My wife & I bought a car last July Louie Zuniga was our sales man he was great answer every question we had we weren't 100% on getting a Ford but he sold us & we love our Ford thank you so much ....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car and welcome to the Ford family! Thank you for taking the time to give us your feedback. It is great to hear that Luis was able to find the right vehicle for you and that he was able to answer all of your questions! At Palm Springs Motors, it is our goal to make the purchasing process as easy and hassle-free as possible. If any more questions arise, please don't hesitate to reach out to us! Sincerely, Richard Chew of Palm Springs Motors | rchew@palmspringsmotors.com

Ben is an excellent salesperson! He was patient, helpful...

Ben is an excellent salesperson! He was patient, helpful and most importantly, not pushy. He made my first new car buying experience incredibly pleasant. With Mike in the mix making sure I could get everything that I wanted (although I changed my mind on several occasions), for what I believe to be at the best value. Ben made sure to go through all of the features of the car with me, and has always been readily available to answer any others that have come up along the way. They have taken exceptional care of me whenever I have stepped into the dealership. The service department has always been top rate as well. And I have recommended Ben, and PS Motors to many of my friends and associates. I absolutely love my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this wonderful review and for the great recommendation! Your review means a lot to us because it tells us that we are succeeding at providing excellent customer service. We are pleased to hear that Ben and Mike were able to find you a vehicle that fit your needs and budget. We value your business and hope to see you for your future vehicle needs. Please don't hesitate to contact us if you have any more questions! Sincerely, Richard Chew of Palm Springs Motors | rchew@palmspringsmotors.com