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Tom Ahl Hyundai of Lima

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (10,543 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (10,543 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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bought from John Hesler

I've never been to a dealership to buy a car before, and I was expecting a much different experience. Everyone was very friendly, knowledgeable, and seemed "real". I never felt pressured to buy the car, although I would have probably been upset if I hadn't. Great service overall, and nice facilities. Glad to deal with this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for choosing Tom Ahl's to do business with. Thank you for your kind comment, Matthew! Have a good day :)

Great Experience

I had a great experience at Tom Ahl Chrysler. Tom gave me a great trade-in and Bob Cook went above and beyond to get me the van I wanted. They are a great group of people to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are glad to hear that you had a great experience with Bob and at our dealership. Thank you for letting us know, Amanda!

Bill Cook Can Help

Bill, as well as all members of the Tom Ahl team, were very helpful in assisting both me and my daughter on the purchase of our 2013 GMC Sierra. Thanks for all of your help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are glad everything went smoothly! Thank you for sharing your truck buying experience with us. Have a good day!

Bill Hoffman

Bill was wonderful taking the time needed to check out all of our options!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your comment, Dana. Have a nice day :)

Jeff Skelly

the salesperson was very helpful, He made me feel like family. great place to get a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your feedback, Chris. Here at Tom Ahl's, the friendship of our customers and employees is our #1 goal!

Grandma Da

My experience here with Tom Ahl and Sam Long was excellent -- they treated us more than fair on our trade in and we will definitely be repeat customers. I was able to knock Tom's socks off !! lol

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for doing business with us :)That's awesome that you were able to knock Tom's socks off! Have a wonderful day!!

Review

Fast, friendly, informative service plus the best possible price. Were able to take the car overnight to get the best possible look at the whole package of the car etc. Dave Wolfe was our sales associate whom we know to be a reputable person as well as sales person for Tom Ahl dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind feedback, Sandy & Jon. Also, we greatly appreciate your business!

todd johnson

My time at Tom Ahl was great. Everyone who dealt with my self and my wife was great. Todd Johnson jumped right in and took care of me when I was between 2 cars and I was sold with his customer service it was great. I know I will be doing my future car buying with this great company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your feedback, Tyler. The friendship of our customers and employees is our #1 goal here at Tom Ahl's. We greatly appreciate your business.

friendly,helpful salesman

We went to look at a truck at Tom Ahl Chrysler. Our salesman, Bob Cook went the extra mile to make our buying experience very pleasant. The entire staff was so nice and helpful. I was very happy with the deal we got and wouldn't hesitate to recommend them to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind comment about your experience here at our dealership and with Bob Cook. Also, thank you very much for the recommendation. Enjoy your truck, Bill!

Came from Michigan....and left with a car!

Bill is a very honest, helpful person. All the discussions we had about a used car we were interested in were very straightforward. We drove 140 miles for the car because it was exactly what we wanted with the features we wanted. His explanation and pictures of the car were right on. A few comments that I would make that were the cause of a bit of a lower rating... We had an appt but we had to wait a while. They were in the process of a renovation so we weren't in their new building. It looks like it will be really nice though. We met in a double-wide trailer. If you are buying from Michigan or other state that doesn't require front license plates, beware that you will have one and if you don't want it you will have holes directly in your beautiful new vehicle! :-(

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

First of all, thank you for driving 140 miles to check out our dealership! Also, thanks for letting us know about your experience here at Tom Ahl's. Your feedback is very much appreciated. Have a wonderful day, Erin!