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Smail GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (232 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (232 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Jeremy Eutsey

Best buying experience I?ve ever had? salesman took my order placed it n kept me notified when step by step In the process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jeremy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Smail Buick GMC. We hope to see you soon!

Exceeded my expectations

The service was excellent and Troy took fantastic care of us!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Shawn, thank you for your kind review; we are happy to pass along your comments to the team here at Smail Buick GMC! We hope you have a great day!

Great car-buyibg experience.

I have never been disappointed when I've gone to Smail Auto to purchase lease or get service for a vehicle. Bill Campana always treats my wife and me like a VIP's.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Michael, we are glad we could help! We can't wait to see you again, have a great day.

Great Dealership in my area

Great Service this is the only place that services my truck. They are the best for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thomas, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

OPEARATIONS ASSISTANT

Barry Noonan did a great job dealing with this lease. This is the 5th vehicle Barry helped me with and each time he makes it painless. Great job for Barry... I will defiantly refer people to him and call him if I need anything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're happy you found our staff to be so supportive during your experience here at Smail Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Love my Vehicle!!!

Rick, Jeff and Evan were AMAZING!!! I will definitely be buying my next vehicle with Smail?s Exceeded my expectations!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Shawn, thank you for your kind review; we are happy to pass along your comments to the team here at Smail Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

Service evaluation

All went well - they made the extra effort to get me in on short notice. I appreciated the service departments efforts. Note - none of the staff was wearing masks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Mark, thank you for your kind review; we are happy to pass along your comments to the team here at Smail Buick GMC Cadillac! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jess Frye

Excellent service, top notch professionalism. Best car buying experience that I could have asked for. Will not buy anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jesseica, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Smail Buick GMC Cadillac! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Trusted Company on earth.

You can walk away knowing that your car is in the BEST HANDs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Lanette, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Forever waiting

Took the car to get tires and an alignment. Got there on time for my appointment and was told they were running behind. Waited for 4 hours with my kids there with me. The wait times are ridiculous every time I go there for simple work.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Adam, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to have a better understanding about your experience. Please reach out to us at (724) 837-7000 at your earliest convenience and we will do our best to resolve this with you.