Skip to main content

Capital Mazda of Cary

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (130 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–1:00pm
Sunday Closed Closed
New (919) 371-2010 (919) 371-2010
Used (866) 953-8126 (866) 953-8126
Service (855) 367-8540 (855) 367-8540

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (130 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Great service and top notch facilities.

The team was very pleasant and courteous. The waiting room was comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Car Repair

The service was excellent. Mr. Brooks took me right away. After about 15 minutes, he told me what was wrong with the tire, and it would be fixed soon. They also looked at the seatbelt that I had been having trouble with. A new one has been ordered for the car, and I will be contacted as soon as it comes in. A very pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great!

I was only in for an inspection, but the customer service I received was top notch!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Service did not completely solve the issue

The Service Advisor did a good job of explaining what had been done and asked me to let him know if the issue persisted. The service performed did not completely solve the issue. I will be taking the vehicle back to have it looked at again.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Service

Rick Pederson took very good care of me, he found me exactly what I was looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Service visits

Setting up appointment was a snap. Service department was nothing but courteous and helpful. Through the purchase of several cars from this dealership I've never experienced any issues.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Pleasent experience

everything was fine. service took longer than I expected due to adding tires and alignment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Honest, low pressure sale

I purchased a Mazda 3 a few weeks back. After having bad experiences at two other local Mazda dealerships I was very happy to find this dealer. First, the dealership understood specifically what I was looking for and were honest about what they had, and did not have, in stock. I wasn't asked a second time after the initial contact about my desires in a car, there was no fumbling around while the salesperson tried to find the car that met my specifications--it just all worked very smoothly. Rick Pederson was the salesperson I met with. Rick was very personable and, again, honest. No high pressure, no hype. He was very easy to work with on the deal. I very much appreciate that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Awesome service

Quality service at reasonable prices for our MKX. We only use Capital Lincoln to service our vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great experience without an appointment

I showed up on a Saturday afternoon without an appointment because a panel under my car was hanging down and my tire light came on. I was in and out with no charges. Wow, old fashioned customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No