Reviews
Quick Process , friendly workers
The manager Jeff was very helpful and helped the process run smoothly, while James [ Jay ] was an insightful salesman. Overall pleased with the quick process
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sergei, Thank you so much for the great review! We are happy to hear that Jeff and James were able to provide you with great service. We sincerely appreciate your business and hope that you enjoy your car!
Darlene's new Encore
Ed Morse has a great sales staff, Tony and Jeff went above and beyond filling what options and requirements we were looking for in a new vehicle. They have a nice clean showroom and a friendly staff. If your in the market for a vehicle just stop in to Ed Morse and take a look. Thank You Jeff and Tony!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Florist
I have been dealing with Ed Morse since 1999, and have been extremely happy and satisfied with the dealership and staff at this location. I wouldn't go anywhere else. A special thanks to Tom in sales and Bill in service for outstanding customer service. Sincerely, Barbara G. New Port Richey, Fl
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wonderful buying experience
After 10 years of not having to deal with car buying, I was expecting the worst. I must say I was extremely surprised with the ease of this experience. The general manager, Mike Kane, went above and beyond to accommodate me. He took my many phone calls and never made me feel like a burden. As a single mom with two small children at home, I had trouble coordinating pick up of the vehicle. I even had it delivered to my home!! Never have I had such a wonderful car buying experience! If there are any teachers out there reading this, please take my suggestion and give him a call.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the great review! We are happy to hear that Mike went above and beyond to provide you with great service. We sincerely appreciate your business and hope that you enjoy your new car!
Happy customer
I enjoyed my visit to the dealership. I was having service done. Lauren Reiter is awesome. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robert, Thank you for taking the time to leave us your feedback. We are happy to hear that Lauren was able to create a positive experience for you at our dealership. We appreciate your business and look forward to your next visit.
Lauren Reiter is outstanding!
Lauren Reiter is a valuable asset. She is smart, efficient and cares about her customers. I would recommend this dealer because of Lauren
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Pat, Thank you so much for the great review! We are happy to hear that Lauren was able to create such a positive experience for you at Ed Morse Autoplaza. We sincerely appreciate your business and will be sure to pass on your kind words to Lauren!
Really nice folks - sniper service!
I am really pleased with both my vehicle and with my experience at Ed Morse Autoplaza. Bill Hill in your service department is doing a great job keeping me happy. My Lacrosse was returned to me sparkling clean! I really like the extra touch! Sal Dibartolomeo in your sales department always welcomes me when I visit your dealership- makes me feel at home. Thanks again all!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Happy Shopper
Bought plenty of new cars & trucks over the years, Tom Balsamo and the staff at Ed Morse made it a very positive experience, straight forward deal and did what they said they would. Had things ready & we were done in record time. The vehicle was loaded & fun to drive. Thanks again to all the staff for treating us so well, we will certainly send our friends & neighbors to your location with the confidence that they will be pleased.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
It was a great experience. Miguel was helpful with getting us the deal we needed. Sales associate Sher Parry was very helpful to my girlfriend and her needs with the new vehicle as well after the purchase was made. Dave was able to give us a great deal on the truck and our trade ins. Bo the financial associate was very thorough to explain our options and add ons
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service
Service writer was very competent attentive to our needs got our car back quickly and clean could not ask for anything more
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase