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Shottenkirk Honda Decatur

(767 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–7:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2021 state dealer award
View 4 awards
2021 state dealer award
2025 consumer dealer award 2021 consumer dealer award 2018 consumer dealer award
New (256) 280-3334 (256) 280-3334
Used (256) 973-0019 (256) 973-0019
Service (256) 973-0015 (256) 973-0015

Reviews

(767 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Shottenkirk Honda Decatur from DealerRater.

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2019 Ridgeline

This is the third Honda I've bought from this dealership, and the second one I dealt with Mike Elmer Smith on. Mike was excellent to deal with, and will continue to deal with him in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

2018 CRV

Service was great and the process was smooth. I would recommend this dealership! Very impressed with their ability to work with us and friendly service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Amazing

It was awesome! The people were so nice! One of them being Mike Elmer Smith! He helped me pick out a car and got it for me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

2019 Honda Insight

After dealing with another dealer I tried the one close to home. They were friendly and knowledgeable and helped me get my new car. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Awesome new SUV purchase experience

My wife and I found Mike Smith to be very knowledgeable, courteous and professional. Mike was great to work with. He was able to answer all of our questions before and after the purchase of our 2019 Pilot. We both highly recommend Mike and Honda of Decatur. This was the easiest new vehicle purchase that we have made. Thank you Mike.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent

Very professional and not pushy but very helpful. I enjoyed my experience at Decatur Honda. I came in just to look but ended up buying thanks to two great guys who help me through the process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Can't be beat!

We absolutely love our new Honda Pilot! Everything about the car is just right for us, and perfect for our needs. Thank you Michael for helping us, giving us lots of information, answering all of our questions, and then giving us time to decide, without feeling any pressure. Thank you for negotiating a good deal on the car! You have been a joy to work with and we appreciate you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

More than you expect!

For years, Honda has been my choice but in 2015, I tried another brand. Today, I returned for another Honda. Thank you CD for making the transition seamless and pleasant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome buying experience!

My car was stolen out of my driveway on July 12th and found in Decatur. It was a 2 month nightmare. Buying a car and having a car payment was not on my radar. I had looked at several places in Huntsville, but saw a car I liked and made an appointment with Mike Smith to come see it. He was very patient and informative and ran numbers several times for me. Chris Pittson was slammed that night but did not rush through the finance part either. When I came back the following day to pick up the car they both were awesome! I would totally recommend these guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Good Place to Deal With

Just purchased our third new car from Honda of Decatur since 2011. We have used Mike Smith for all three cars. He takes all the time needed to test drive the cars and show us how everything operates. He has been able to sell us the cars at a competitive price. We have not yet had a major problem to deal with but can say the service dept does a good job with routine maintenance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.