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Shottenkirk Honda Decatur

(847 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–8:00pm 7:00am–5:30pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
2021 state dealer award
View 4 awards
2021 state dealer award
2025 consumer dealer award 2021 consumer dealer award 2018 consumer dealer award
New (256) 280-3334 (256) 280-3334
Used (256) 973-0019 (256) 973-0019
Service (256) 973-0015 (256) 973-0015

Reviews

(847 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Shottenkirk Honda Decatur from DealerRater.

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Mike Smith was very customer focused. He was very...

Mike Smith was very customer focused. He was very knowledgeable about the car we purchased. We were pleased with the trade and we love the car. We also plan to make the drive from Florence for service when needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Mike Smith is the best! He stayed with me for a very long...

Mike Smith is the best! He stayed with me for a very long time teaching me every single thing about my new car. Some things he had to show and explain to me twice. He never list patience with me. I think he's very good at his job and seems to enjoy doing it. I bought my first new Honda in Phoenix, Az. and traded it in at this location for a newer Accord. This makes the 5th vehicle I have bought from this location and have been very satisfied with all. Thank you Mike Smith ☺️

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I love my new car! Mr. Mike Smith got me exactly what I...

I love my new car! Mr. Mike Smith got me exactly what I was looking for. If you’re looking for a new vehicle, be sure to check out Honda of Decatur.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Customer Service!!!!! Everyone was very welcoming...

Great Customer Service!!!!! Everyone was very welcoming and friendly from the time I walked in until the time I left. I recommend Honda of Decatur to anyone looking for a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Good experience buying a new car at Honda of Decatur....

Good experience buying a new car at Honda of Decatur. There was no pressure, answered my many questions with patience and I was driving away within a reasonable time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very helpful! And they delivered our car! I would...

Very helpful! And they delivered our car! I would recommend them to anyone who is looking for a vehicle. They explained the car very well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I found a car on CarGurus I liked at Honda, but when I...

I found a car on CarGurus I liked at Honda, but when I contacted Honda, it had been sent to auction. Mike Smith retrieved it from auction so I could see it, and it was exactly what I wanted. He had the paperwork reAdy and a deal I could afford within an hour. I was even given until the next morning to bring my down payment. The car was washed (and I get free car washes forever!) and ready as promised the next morning. I love the car, and am pleased to recommend the team at Honda of Decatur!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Jeff Raines

Jeff was professional and courteous in every aspect of our car buying experience. He went the extra mile in meeting our needs and desires. Jeff Raines is your "go to man" at Honda of Decatur. When you arrive at Honda of Decatur, let the first words out of your mouth be, "I'm here to see Jeff Raines please!" Before you know it, you will be a very satisfied and happy customer as you drive off in the vehicle of your dreams. Randy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

This is a very clean & nice dealership. All personnel...

This is a very clean & nice dealership. All personnel wore masks due to the COVID-19 situation. We were treated very well and we are excited about our new Honda!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Honestly this was the easiest car buying experience of my...

Honestly this was the easiest car buying experience of my life. Everyone was helpful and efficient. It was a great experience and I’ll recommend them in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.