Koons Silver Spring Mazda

So for all my visits to Koon's Ford in Silver Spring have been very pleasant.

I was taken care of by Elliott, Simon, and Brian and I couldn't have been in better hands. Everything was quick, painless and there was absolutely no pressure or gimmicks. This was my first experience buying a car and I would highly recommend koons to anybody looking for new, used or certified pre-owned car ownership.

Moh Fofanah, the Sales Consultant provided me with an excellent service. He was very polite, professional and helpful.

I had to wait for a particular new car to be delivered from Detroit. Jimmy Lowry the sales manager and Billy Mensch the sales person provided excellent tracking on the delivery and contacted me immediately when it arrived. The car was perfect and the price was great! Excellent car buy experience.

Looking for safety and reliability in a newer car went into Koons Silver Springs. At 62, this would be my first dealer purchase and expected a fair price and good car buying experience. After a rocky start, Elliot Bourne , sales person, listened carefully and realized that for a car and budget, a new Mazda 3 manual transmission would be a better fit . To say I love, love, love my new car is an understatement. Couldn't be happier. Thanks Elliot.

9/9/2015 Needed to get my rear turn signal bulb replaced to prevent getting a traffic citation Called KOONS and they were able to squeeze me in even though their service Department was overwhelmed with work. Chris Austin, my regular Service Adviser, did an absolutely outstanding job.

This was a scheduled maintenance visit and I decided to wait for the vehicle. Everything went like clock work. The waiting area was clean and comfortable. I will be returning with both of my cars as their schedules require.

"Professionals" and it shows! Great buying experience thanks to Billy Mensh, Jimmy Lowry and Simon Boulware! Thanks again...

I walked in and asked for a routine maintenance service. The service department for Lincoln not only accepted my request for services, they put me in a loaner car while they completed the services. Thank you

Excellent pick up and drop off service. All service done as specified. Look forward to a continuing relationship.