Reviews
Staff interaction was great.
Staff interaction was great. Also worked with me to provide a check list of items inspected by the mechanic so we felt better driving across the desert. The loaner car was also very nice. The gas mileage was impressive. My wife now wants a new Lexus hybrid sedan.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear that our staff provided great service and that you appreciated the thorough inspection checklist. It's wonderful that you enjoyed the loaner car experience. We hope to see you and your wife in a new Lexus hybrid soon! Regards, Tom Rudnai President
Great experience!
Great experience! Checking in took only a few minutes. Emily was my advisor and she really rocks! I will definitely be returning when necessary.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's so nice to hear you had a quick and enjoyable experience with Emily. We look forward to welcoming you back whenever you need us! Regards, Tom Rudnai President
Superb service, as usual.
Superb service, as usual. I always drive out satisfied with the whole process. Service people are polite and very knowledgeable
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's a team effort here and we're so pleased to see our team constantly takes great care of you. We look forward to working with you for many more years! Regards, Tom Rudnai President
Excellent experience from the person that greeted me in
Excellent experience from the person that greeted me in the service drive in area to the time my car was ready and my service advisor came to let me know. This was my first time coming to the dealership for service (my 5000 mile service) My Service Advisor Alyssa White was outstanding. Alyssa explained what the service entailed and how long it would take. She took me to the service waiting area which was fantastic.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sandi, We're pleased to hear about your excellent experience and that Alyssa provided outstanding service. Our team is dedicated to making every visit enjoyable, and we’re glad you appreciated the waiting area too. We look forward to seeing you again for your next service! Regards, Tom Rudnai President
I came in for 18 month, 15k maintenance service and
I came in for 18 month, 15k maintenance service and waited in the dealership. The service was done ahead of promised time and the work explained well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear that your maintenance service exceeded your expectations and that our team communicated effectively. Your satisfaction is our priority, and we look forward to serving you again! Regards, Tom Rudnai President
The staff at the dealership are welcoming even if they
The staff at the dealership are welcoming even if they aren’t salespeople and the general manager is very friendly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Creating a welcoming atmosphere is important to us, and we appreciate your recognition of our team’s efforts. We look forward to serving you again! Regards, Tom Rudnai President
I had a very good experience with this dealership.
I had a very good experience with this dealership. My salesperson Philip was by far the best part. He made sure that I felt comfortable and cared for at every step of the way. After basically a weeklong wild goose chase across LA County, I was able to give up on finding my UX in a light color with AWD. The cars kept disappearing from inventory. Philip held the car on Saturday while I drove down from LA, and had it ready to test drive in the garage. He was also very personable , respectful, and enjoyable to be around. Even though my lease pricing was a bit higher than comparable vehicles I had seen in LA dealerships, I was glad to have gotten the AWD and lighter interior for all the varied driving I do.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We couldn't be happier to see that Philip went above and beyond to provide you with a quality car-buying experience. If you ever need anything, feel free to stop by and see us again! Thanks so much! Regards, Tom Rudnai President
Customer services great!
Customer services great!!!! Rick my services advisor was great at getting everything done! Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's so nice to hear that Rick provided you with excellent service. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience! Regards, Tom Rudnai President
Emily, the service manager was very polite and helpful
Emily, the service manager was very polite and helpful The techs seem to know what they are doing. The best thing was getting a loaner. I would love to buy another new RX 350 BUT you stopped using the V6 engine. I will not buy a car with a Turbo.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so proud to hear you had an amazing experience with Emily and our service team. Looking forward to seeing you again! Regards, Tom Rudnai President
My advisor Adam is very courteous respectful very
My advisor Adam is very courteous respectful very intelligent person. Really appreciate all his help and same goes to Ryan the technician
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's wonderful to hear that Adam and Ryan provided you with such great service. We appreciate your recognition of their hard work and dedication. Looking forward to seeing you again! Regards, Tom Rudnai President