Reviews
Great customer service we left crown Lexus and came to Temecula Valley Lexus and had the best experience ever thank you philip Meneses you are amazing.
Great customer service we left crown Lexus and came to Temecula Valley Lexus and had the best experience ever thank you philip Meneses you are amazing.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Good service provider. The tires the dealership suggested handle well, but they are bulky and make the vehicle lose its sporty appearance. Would much rather have the original low-profile tiers, as it is a black line edition model. I was pleased with the additional services suggested and provided.
Good service provider. The tires the dealership suggested handle well, but they are bulky and make the vehicle lose its sporty appearance. Would much rather have the original low-profile tiers, as it is a black line edition model. I was pleased with the additional services suggested and provided.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for both your business and your feedback. While pleased to see you were satisfied with the additional services that were suggested and provided, we're disappointed that you were unhappy with the tire suggestion that was made. Your complete satisfaction is extremely important to us, which is why I'd like the opportunity to speak with you at your convenience. When you have a moment, please contact me directly at (951) 225-0560 or ddeleon@tvlexus.com. I hope to hear from you. Regards, Dustin DeLeon Service Director
Emily is always great to work with. She takes care of both of our Lexus’.
Emily is always great to work with. She takes care of both of our Lexus’.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience! It’s wonderful to hear that Emily consistently takes great care of you and your Lexus vehicles. We appreciate your trust and loyalty, and we look forward to continuing to provide you with excellent service in the future! Regards, Tom Rudnai President
Not a bad dealer. I think for buying such an expensive car they should have detailed the inside and outside. Should have given me low jelly blue book for my trade. But I really like the car so far
Not a bad dealer. I think for buying such an expensive car they should have detailed the inside and outside. Should have given me low jelly blue book for my trade. But I really like the car so far
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a used car
Hi Christy, We want our guests to be completely satisfied with their vehicle and their car-buying experience, which is why I'd like to speak with you further about where we fell short and do my best to address your concerns. At your convenience, please contact me at 951-225-0555 or rsmith@tvlexus.com. I look forward to hearing from you. Regards, Ryan Smith Sales Manager
The salesman and the financial people were wonderful. They were friendly, welcoming and helpful through the whole process.
The salesman and the financial people were wonderful. They were friendly, welcoming and helpful through the whole process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re thrilled to hear you had such a positive experience with our team. Providing friendly and helpful service is our goal, and we appreciate your kind words. Enjoy your new ride! Regards, Tom Rudnai President
All good, no issues. Everything is completed on time and staff is friendly. Shout to Alyssa White!
All good, no issues. Everything is completed on time and staff is friendly. Shout to Alyssa White!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our team works hard to ensure everything runs smoothly, and it’s great to know Alyssa made a lasting impression. Thank you for your kind words! Regards, Tom Rudnai President
Philip was very helpful and honest with what he could do to help us obtain our new vehicle
Philip was very helpful and honest with what he could do to help us obtain our new vehicle
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
We're glad to hear that Philip provided helpful and honest service. We appreciate your feedback and look forward to assisting you again in the future! Regards, Tom Rudnai President
Thank you for the great customer service. I’m very happy with my 2022 NX 350 Temecula Valley rocks. Thank you.
Thank you for the great customer service. I’m very happy with my 2022 NX 350 Temecula Valley rocks. Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re thrilled to hear you had a great experience and are enjoying your NX 350! Thank you for your kind words about our customer service. We appreciate your support and look forward to serving you again! Regards, Tom Rudnai President
Philip was very helpful through whole process. Went out of his way to give us best service.
Philip was very helpful through whole process. Went out of his way to give us best service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Patsy! We’re so happy to hear that Philip provided you with excellent service. We strive to go above and beyond for our customers, and your feedback means a lot to us. Enjoy your new ride! Regards, Tom Rudnai President
Plastic experience at Temecula Valley lexus. I would highly recommend John Cunningham as your sales person as he was fantastic from the beginning of the conversation to the end of the sale.
Plastic experience at Temecula Valley lexus. I would highly recommend John Cunningham as your sales person as he was fantastic from the beginning of the conversation to the end of the sale.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It's so nice to hear you had a fantastic experience with John. We appreciate the recommendation and look forward to serving you again in the future! Regards, Tom Rudnai President