Reviews
Dan kept my informed on the process of my repair and the
Dan kept my informed on the process of my repair and the repair was completed as promised.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Very friendly and efficient service.
Very friendly and efficient service. Will definitely come back again in the fy for my service needs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brian and his staff are all great.
Brian and his staff are all great. Kudos to the service section staff, they are doing an excellent job
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
All of the sales staff were very helpful.
All of the sales staff were very helpful. It was an easy car buying experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dan and Lisa is the service department we’re amazing.
Dan and Lisa is the service department we’re amazing. DePaula Mazda has the best service department hands down. The reason I have dealership loyalty is because of the service department.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was timely and courteous, I was checked on for
Service was timely and courteous, I was checked on for approval of filters replacement, on my way in a very reasonable time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Technician was thorough and educational in his inspection
Technician was thorough and educational in his inspection video. I was able to have a decent understanding of what to expect during the appointment based off of that.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They don’t know what their own warranties cover, they
They don’t know what their own warranties cover, they suggested I called to find out myself.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
It was very over priced Lisa is irreplaceable.
It was very over priced Lisa is irreplaceable. She went above and beyond assisting me. She advised me of the discount on the 4th tire, on-line coupon, a loaner and finance plan. I’d go back to work with her but I’ve been a customer with DePaula for 16 years and never had anything compt. Or reduced.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I wish I could rate Lisa higher than a 5.
I wish I could rate Lisa higher than a 5. She is very good with customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair