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DePaula Mazda

(1,350 reviews)
Visit DePaula Mazda
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2026 state dealer award
View 4 awards
2026 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award

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New (518) 708-8683 (518) 708-8683
Used (518) 801-0759 (518) 801-0759
Service (518) 708-8648 (518) 708-8648

Inventory

See all 305 vehicles from this dealership.

About our dealership

Are you looking for a dealership in the Capital District where you can get a stylish and fun-to-drive car or SUV at a price that will fit your budget? Then come to DePaula Mazda. At DePaula Mazda in Albany, New York you’ll find a full stock of new Mazda models — from the MAZDA3 Hatchback to the MAZDA MX-5 MIATA and MAZDA CX-3 crossover — as well as a huge selection of pre-owned vehicles. The Mazda lineup is meant to stand out from the crowd, and our staff at DePaula Mazda has made sure that our dealership does as well. In addition to our impressive inventory, you’ll find a variety of useful resources, both online and here at the dealership.

Service center

Phone number (518) 708-8648

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(1,350 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DePaula Mazda from DealerRater.

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Came in for service check, treated warmly, fairly. Service done in a timely manner. Satisfied customer

Came in for service check, treated warmly, fairly. Service done in a timely manner. Satisfied customer

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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My experience was excellent. They always help me when I go there. They're very good. They're an asset to your company.

My experience was excellent. They always help me when I go there. They're very good. They're an asset to your company.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Both front sensors of my vehicle have completely stopped working. Since it has only been driven for 5,000 miles, I expected the warranty to cover this issue. However, the dealership refuses to cover it and now I have to pay out of pocket. It’s frustrating because the vehicle has only been driven for 6 months and it's not my fault the sensors are poorly built.

Both front sensors of my vehicle have completely stopped working. Since it has only been driven for 5,000 miles, I expected the warranty to cover this issue. However, the dealership refuses to cover it and now I have to pay out of pocket. It’s frustrating because the vehicle has only been driven for 6 months and it's not my fault the sensors are poorly built.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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We are always pleased with the service that we receive at DePaula Mazda. We are a three Mazda family and we are always treated well.

We are always pleased with the service that we receive at DePaula Mazda. We are a three Mazda family and we are always treated well.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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The craftsmanship and professionalism is amazing! Everyone is so kind and courteous. The Mazda family is the best car dealership thus far.

The craftsmanship and professionalism is amazing! Everyone is so kind and courteous. The Mazda family is the best car dealership thus far.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Everyone there is so friendly and amazing to deal with. Very welcoming environment. Would recommend to everyone!

Everyone there is so friendly and amazing to deal with. Very welcoming environment. Would recommend to everyone!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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This was the easiest and most pleasant car-buying experience I have ever had. From the moment I walked in the doors, I felt seen, taken care of, and treated with respect and kindness. I would recommend them to anyone who's looking for a positive experience!

This was the easiest and most pleasant car-buying experience I have ever had. From the moment I walked in the doors, I felt seen, taken care of, and treated with respect and kindness. I would recommend them to anyone who's looking for a positive experience!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Happy to have my trailer hitch on my Mazda Cx50, thanks for the loaner car.

Happy to have my trailer hitch on my Mazda Cx50, thanks for the loaner car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Wet professional, friendly and knowledgeable. They made the transaction effortless and everything went better than expected

Wet professional, friendly and knowledgeable. They made the transaction effortless and everything went better than expected

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Excellent advice, quality work, quick service Based on my experience, I will recommend to others

Excellent advice, quality work, quick service Based on my experience, I will recommend to others

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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