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DePaula Mazda

(1,421 reviews)
Visit DePaula Mazda
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2026 state dealer award
View 4 awards
2026 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award

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New (518) 708-8683 (518) 708-8683
Used (518) 801-0759 (518) 801-0759
Service (518) 708-8648 (518) 708-8648

Inventory

See all 258 vehicles from this dealership.

About our dealership

Are you looking for a dealership in the Capital District where you can get a stylish and fun-to-drive car or SUV at a price that will fit your budget? Then come to DePaula Mazda. At DePaula Mazda in Albany, New York you’ll find a full stock of new Mazda models — from the MAZDA3 Hatchback to the MAZDA MX-5 MIATA and MAZDA CX-3 crossover — as well as a huge selection of pre-owned vehicles. The Mazda lineup is meant to stand out from the crowd, and our staff at DePaula Mazda has made sure that our dealership does as well. In addition to our impressive inventory, you’ll find a variety of useful resources, both online and here at the dealership.

Service center

Phone number (518) 708-8648

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(1,421 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DePaula Mazda from DealerRater.

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The service was quick, which was nice. I have parchment colored interior. I was very annoyed when I went to get in my car and there was grease on the door handle and both seat seats. Zephan took care of it for me and very quickly had it cleaned.

The service was quick, which was nice. I have parchment colored interior. I was very annoyed when I went to get in my car and there was grease on the door handle and both seat seats. Zephan took care of it for me and very quickly had it cleaned.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
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If you’re looking for a professional sales man that knows exactly what you’re looking for and also find the car and deals are better for you Todd is that person 100% recommended.

If you’re looking for a professional sales man that knows exactly what you’re looking for and also find the car and deals are better for you Todd is that person 100% recommended.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I gave them a tricky job that were able to accomplish in a timely fashion.

I gave them a tricky job that were able to accomplish in a timely fashion.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent customer service. With all of the DePaula dealerships I’ve been to, this one has by far been the best.

Excellent customer service. With all of the DePaula dealerships I’ve been to, this one has by far been the best.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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From start to finish the process was easy. They were patient and transparent with the negotiation. Would highly recommend.

From start to finish the process was easy. They were patient and transparent with the negotiation. Would highly recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Everyone was very friendly and my service was done relatively quickly. I’m still disappointed that my brakes have been recalled and parts are not available and haven’t been for several months. I have a new car with squealing brakes.

Everyone was very friendly and my service was done relatively quickly. I’m still disappointed that my brakes have been recalled and parts are not available and haven’t been for several months. I have a new car with squealing brakes.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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We all know dealers suck, but Depaula made it very easy. They were very transparent on the pricing breakdown and actually got us below MSRP for the 2026 Mazda CX5. Anthony and Charles are great!

We all know dealers suck, but Depaula made it very easy. They were very transparent on the pricing breakdown and actually got us below MSRP for the 2026 Mazda CX5. Anthony and Charles are great!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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My experience with DePaula Mazda was tremendous. The ambiance was like being invited to someone's home for the first time. No hard selling. Our conversations were not just about purchasing an automobile, but getting to know one another which made me feel very comfortable with the service. I'd recommend anyone who is looking to purchase a car to check them out.

My experience with DePaula Mazda was tremendous. The ambiance was like being invited to someone's home for the first time. No hard selling. Our conversations were not just about purchasing an automobile, but getting to know one another which made me feel very comfortable with the service. I'd recommend anyone who is looking to purchase a car to check them out.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Todd was amazing to work with. He has so much knowledge about Mazda- I was very unfamiliar having owned Lexus vehicles for the past 25+ years. The entire experience working with Todd has converted me to owning Mazda’s from now on. I already have him looking for another Mazda for my husband!

Todd was amazing to work with. He has so much knowledge about Mazda- I was very unfamiliar having owned Lexus vehicles for the past 25+ years. The entire experience working with Todd has converted me to owning Mazda’s from now on. I already have him looking for another Mazda for my husband!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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The people were very nice. The wait time was long for the simple things that needed to be done. Zephaniah was very good as the shuttle driver. It was explained that I needed a cabin filter and a rear wiper blade during the video sent to me. I expected a call or email to determine if I wanted that done. I waited but no contact was made. That wasn't done and I wanted it done but there was a lack of communication. Maybe I was supposed to contact you but I didn't know.

The people were very nice. The wait time was long for the simple things that needed to be done. Zephaniah was very good as the shuttle driver. It was explained that I needed a cabin filter and a rear wiper blade during the video sent to me. I expected a call or email to determine if I wanted that done. I waited but no contact was made. That wasn't done and I wanted it done but there was a lack of communication. Maybe I was supposed to contact you but I didn't know.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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