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DePaula Mazda

(1,303 reviews)
Visit DePaula Mazda
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2026 state dealer award
View 4 awards
2026 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award

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New (518) 708-8683 (518) 708-8683
Used (518) 801-0759 (518) 801-0759
Service (518) 708-8648 (518) 708-8648

Inventory

See all 250 vehicles from this dealership.

About our dealership

Are you looking for a dealership in the Capital District where you can get a stylish and fun-to-drive car or SUV at a price that will fit your budget? Then come to DePaula Mazda. At DePaula Mazda in Albany, New York you’ll find a full stock of new Mazda models — from the MAZDA3 Hatchback to the MAZDA MX-5 MIATA and MAZDA CX-3 crossover — as well as a huge selection of pre-owned vehicles. The Mazda lineup is meant to stand out from the crowd, and our staff at DePaula Mazda has made sure that our dealership does as well. In addition to our impressive inventory, you’ll find a variety of useful resources, both online and here at the dealership.

Service center

Phone number (518) 708-8648

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(1,303 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DePaula Mazda from DealerRater.

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Raffay and Ben were terrific. It's great to know that I can go to them with any further questions.

Raffay and Ben were terrific. It's great to know that I can go to them with any further questions.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Sales was ok. Service was great. Last few years service declined. Now they cannot even schedule properly

Sales was ok. Service was great. Last few years service declined. Now they cannot even schedule properly

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Thorough, friendly, accommodating. He was the nicest, friendliest, caring person. He was so accommodating and efficient

Thorough, friendly, accommodating. He was the nicest, friendliest, caring person. He was so accommodating and efficient

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great comprehensive work! Thank you for servicing my car. All the work done with care and well detailed

Great comprehensive work! Thank you for servicing my car. All the work done with care and well detailed

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Promised that the brake issue would be fixed as a condition to purchase the vehicle. This dealership did a temporary fix and the problem returned within less than a year. This was after dumping thousands into a warranty that required them to inspect and fully fix the vehicle. Incredibly disappointed.

Promised that the brake issue would be fixed as a condition to purchase the vehicle. This dealership did a temporary fix and the problem returned within less than a year. This was after dumping thousands into a warranty that required them to inspect and fully fix the vehicle. Incredibly disappointed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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This was our second purchase from Depaula, and it was very smooth. I really appreciate the friendly, low-pressure sales process, along with the clean, modern facilities at the dealership.

This was our second purchase from Depaula, and it was very smooth. I really appreciate the friendly, low-pressure sales process, along with the clean, modern facilities at the dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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This was my first time working with a dealership to purchase a car, and Todd took the nerves right out of the experience. He was very helpful and easy to work with.

This was my first time working with a dealership to purchase a car, and Todd took the nerves right out of the experience. He was very helpful and easy to work with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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They forgot to put my oil sticker on didn't fill up my windshield wiper fluid after I asked them to then over charged me

They forgot to put my oil sticker on didn't fill up my windshield wiper fluid after I asked them to then over charged me

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Third car from Jeff at DePaula Mazda—listens, no pressure, delivers exactly what you want.

Third car from Jeff at DePaula Mazda—listens, no pressure, delivers exactly what you want.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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The routine maintenance on my Mazda3 went smoothly, as always. Work was done promptly and well. I was kept updated during the process. Thanks!

The routine maintenance on my Mazda3 went smoothly, as always. Work was done promptly and well. I was kept updated during the process. Thanks!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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