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Hello Mazda of Temecula

(281 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–3:00pm
Sunday Closed Closed

Reviews

(281 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hello Mazda of Temecula from DealerRater.

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Great service at Temecula Mazda :)

Went to get the 5,000 mile service and experience was amazing! Everyone is so attentive and helpful. I actually got the dates wrong and they made sure I still got the service done. I also used the shuttle service and that was also great! Best surprised is that they do complimentary car wash with 5,000 mile service! I would totally recommend Mazda of Temecula.!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Jackeline, Thank you for taking the time to share your experience with us! We are thrilled to hear that your visit to Hello Mazda of Temecula was amazing. Our team is dedicated to providing top-notch customer service and we're glad to hear that our staff was attentive and helpful throughout your visit. We're glad we were able to accommodate your schedule and still provide you with the service you needed. It's great to hear that you had a positive experience with our shuttle service and that the complimentary car wash was a pleasant surprise. Thank you for recommending us, and we look forward to serving you in the future!

Wonderful customer service

The service team is always exceptional. They are honest and personable, which is why I will keep bringing my Mazda here for any maintenance or repairs. The inspection videos the mechanic provides is also a plus!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, Thank you so much for taking the time to leave such a great review of our service team! We're thrilled to hear that you've consistently had exceptional experiences with us, and that our team's honesty and personable approach has kept you coming back for all of your Mazda's maintenance and repair needs. We're also glad to hear that you appreciate the inspection videos our mechanics provide - we believe that transparency and communication are key to building trust with our customers. Thanks again for your kind words and your loyalty to our dealership - we can't wait to continue providing top-notch service for you and your Mazda in the future!

First thing I have to say is Kudos to Amy

First thing I have to say is Kudos to Amy Delabruere Salesperson, Hello Mazda of Temecula. Her professionalism and complete transparency won my wife and I over. From the first communication via email to meeting her in person was a pure delight. The process of buying our CX30 was the best experience we have ever had at a car dealership. We have bought more than a few new cars and this was by far our least stressful new car purchase. Thank you Amy and Mazda of Temecula.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Looks great, great customer service.

Looks great, great customer service. Jason is great service representative. He went above and beyond

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mazda Mirror Repair

Friendly and quick service. Upon me calling to schedule and appointment they were flexible with my schedule and when I needed it done. Very upfront on costs !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Kaitlan, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Very nice, professional, knowledgeable dealership.

Very nice, professional, knowledgeable dealership. I like the video where I can see them working on my car and the quick responses.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hello, Thank you for your feedback about your recent visit to Mazda of Temecula. We appreciate your review and always try to give the best possible service. Please don't hesitate to reach out if there's anything additional we can do for you.

Dealer response

Hello, Thank you for your feedback about your recent visit to Mazda of Temecula. We appreciate your review and always try to give the best possible service. Please don't hesitate to reach out if there's anything additional we can do for you.

Staff very friendly and helpful.

Staff very friendly and helpful. I love my cx9 and cx5! Can’t wait for the new cx 90

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hello, thank you again for taking the time to let us know how we did. We hope you have a great day!

I have liked the video sent to me after inspection with

I have liked the video sent to me after inspection with all the details needed for the car service and courtesy of the personnel. The driving of the car after the service is super smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hello Mirona, We are so happy to read a great review about Hello Mazda of Temecula! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Consumer response

I would be glad to refer to my friends "Hello Mazda of Temecula", Jason did a great job, the car runs like new. Thanks a lot!

We have had our Mazda for over 12 years and have never

We have had our Mazda for over 12 years and have never had anyone else service our car except Mazda. Tabitha is the best and has helped us with our services over most of the years. She has suggested needed services in a timely manner to keep our Mazda in great working condition. For these reasons we will continue to come back and highly recommend to other Mazda owners.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you so much for this kind review! We appreciate your trust and business. We love our customers and want them to feel they are in great hands at Hello Mazda of Temecula. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Best experience

Andrew has the best customer service ever. I love the videos and getting to see what has been expected and what will need fixed or replaced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Arlyce, Thank you for this wonderful review! We appreciate you taking the time to write this kind review. We genuinely appreciate your business and love hearing how our team at Hello Mazda of Temecula provided you with exceptional customer service. We look forward to your next visit! Take care!