Reviews
Stay away from this dealership if you can.
Stay away from this dealership if you can. Shady practices since we bought our vehicle. What service department has a customers vehicle for over a week and doesn't touch it. No rental or anything.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Bweezy, we're disappointed to read your negative comments. Here at Hello Mazda of Temecula, we strive for excellence, and would like to speak to you further about anything you have found frustrating. Please give our GM, Oscar Balley a call at (951)553-2000 so we can make things right.
Awesome service as always!
The service at Hello Mazda is always awesome. The service writer Jason did an awesome job getting me in and out for my oil change. I will always use this dealership as my choice for my car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for trusting Hello Mazda for your service needs. We appreciate your business and hope to continue this great relationship. - your service advisor, Jason Gettle
Amazing experience
Professional easy experience and would definitely return !
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Anthony, thank you for taking the time to leave a review for us. We're happy we could meet your expectations and look forward to seeing you again!
Survey
Sebastian is the man! Great cautomer service he showed me everything I need to know
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are glad we could help! And I have passed along the kind words to your client advisor, Sebastian Reynoso. We're proud of our Hello team here! Thanks for taking the time to leave a recommendation, it means a lot to us.
Great experience
I usually dread car buying, but Mason made it smooth and easy. Everyone was friendly and professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Rhonda, I hope you are enjoying your new car! It was a pleasure working with you this past weekend. I really appreciate the review and your business! - Mason Campbell, your client advisor
Hello Mazda in Temecula
Nice and friendly staff. Guy at front (Andrew?) was very pleasant, gave accurate estimate. Video feature was nice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you very much for the kind words. - Drew Atherton, service advisor
Friendly staff
Jason in the Service department was very friendly and helpful
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Beverly, we're glad to hear you enjoyed your visit. We hope to be of service to you again in the future. Best wishes, Hello Mazda of Temecula
Oil change was very easy.
Just went in for an oil change. Process was very easy. Great staff. Not chaotic like some dealers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Paul, we are very happy to have provided you with such great service! Hassle-free is the name of the game with us. We are always more than happy to assist you if anything else comes up. Take care! - your team at Hello Mazda of Temecula
60k service
I bring my Mazda 3 to Hello Mazda for all its scheduled services. Customer service is excellent. The work is excellent.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to let us know how we did, John. We're glad to hear we deliver such a great experience. If there's anything further we can do for you, we are happy to help. Have a great day! - the Hello Mazda team
Mazda service
Fair service waited way tooo v for 350000 check up
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Pamela, we really appreciate your positive review! Thanks for taking the time to leave us this information about your recent visit, it gives us the opportunity to improve for the future. Take care!