Reviews
Write a review2022 Super Duty
Overall i am happy with my purchase my truck did not come complete due to the fact of parts shortages and i did not recieve my ram air hood as i had on my build sheet i was told i would have to purchase seperate. They did get my tow package put in within a week and my bed liner to follow . My personal salesman was fantastic and worked his tail off for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience
Had a great experience buying our pickup. Sales staff was very helpful and took our needs into consideration while shopping without being too pushy. Very happy with our purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Nicholas, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Ford Bronco
great experience with them. they even got me a lower rate after i agreed to sign for a higher rate of interest.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Narayana, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!
Typical
Two thumbs down. Do NOT have your vehicle detailed or serviced here. No inspection history reports on vehicles sold. Very dishonest people working here. Go somewhere else.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (308) 532-2500 and we will do our best to make this better. We hope to hear from you soon. Take care!
Another satisfied customer
Marshall Robinson did it again. We had bought a 2021 Nissan altima from him back in July. We were having the car serviced and noticed a 2021 ford expedition on the lot. A couple conversations and we had a deal. Very smooth transaction from start to finish on a Saturday afternoon. Thanks Marshall and crew at Bill Summers Ford
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jeremy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!
Bill Summers Ford
Marshall Robinson was very helpful in the selection of the vehicle. He was able to find one at a different dealership and had it brought to Bill Summers. He went through the many computer screens to get the vehicle fairly well setup before taking off lot. Finance was pretty straight forward. There was an incident that needed dealing with right away which he handled well. The facility is quite nice with some really cool vintage cars on display.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Leslie, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Please let us know if there is ever anything else we can do for you! Safe travels!
FORD F 250
GREET .I got the best Price around,and Got want I wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Steve. We are happy we could make your experience a positive one! Thanks for your business! Take care!
Buying experience!
Marshall did an excellent job in helping me find a vehicle that fit my needs and budget! It took a couple of months but I ended up finding the perfect fit! I will definitely be returning back to Bill Summers
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2010 Mercury Milan
The process moved quickly and smoothly. No one pressured us into buying and were friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kenneth, thank you for your kind words and congratulations on your new vehicle! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.
fapknoll
This was the best services we have experienced in buy a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Frederick, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Thank you again for choosing Bill Summers Ford LLC, and we hope to see you again soon!