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Suburban Nissan of Farmington Hills

(805 reviews)
2021 state dealer award
View 5 awards
2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award
New (866) 939-2791 (866) 939-2791
Used (833) 619-3828 (833) 619-3828
Service (877) 843-9939 (877) 843-9939

Reviews

(805 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Suburban Nissan of Farmington Hills from DealerRater.

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Malaysaia was great!

Malaysaia was great! She knew her stuff and got me into a beautiful Q5. From the smallest detail, she took care of everything! Thank you again Malaysaia, you made my experience so great I will come back and see you again! A+ service at Suburban Imports F.H.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We are glad we could help!

As always great customer service, we got the vehicle we

As always great customer service, we got the vehicle we wanted at a very good price. Shaun explained everything in detail and made sure that we had no doubts

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, thank you so much for your positive comments about Suburban Nissan of Farmington Hills!

My experience at Suburban Imports was top notch.

My experience at Suburban Imports was top notch. Chris quickly showed me all 6 cars I was interested in and broke down the cost of each while I cruised about in several fine vehicles. Ultimately, I was in over my head price wise but Chris and the team didn't pressure me and were understanding and respectful. I wish I could've given them my business!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Shaun was very helpful and made the car buying process

Shaun was very helpful and made the car buying process very simple. The staff was wonderful and worked with me when we ran into a couple of hiccups during the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and this wonderful review!

Malayasia was really helpful in answering all my

Malayasia was really helpful in answering all my questions and helping set up the car as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your positive comments about Suburban Nissan of Farmington Hills!

Chris got me together!

Chris got me together!! He made sure I had the best options, was super cool and professional, and got a deal for the leased vehicle I turned in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Freeg, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Nissan of Farmington Hills. Che' Shaydak GM

Suburban Nissan has the sweetest employees.

Suburban Nissan has the sweetest employees. My 4 year old son was there running crazy . They provided him snacks and entertainment. You can’t find people like that now and days. Oh and I got a car out the deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Micahivy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Nissan of Farmington Hills. Che' Shaydak GM

This dealership was an inviting atmosphere where everyone

This dealership was an inviting atmosphere where everyone you passed smiled and spoke to you, made me feel comfortable and accepted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Dj2, we are very happy to have provided you with such a positive experience! Thanks for your praise and kind comments about our team. Che' Shaydak GM

Shaun is the Best!

Shaun is the Best! I love this dealership and haven't been anywhere else in 8 years. I'm on my 4th suv with no complaints!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Taicrawford, thank you for your kind words and this wonderful review! Che' Shaydak GM

I would like to say that this dealership is very nice and

I would like to say that this dealership is very nice and cooperative im really happy with my purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!