Reviews
Write a reviewMy experience with the Audi Service Department and
My experience with the Audi Service Department and Malachi Lindsey was very positive. My car was serviced and it was ready when he said it would be. He explained the two outstanding recalls on my Audi and made me an appointment to have them repaired. He was knowledgeable and personable. I've had other cars serviced at Astorg, but this experience was above and beyond the others.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Prompt service, kind and knowledgeable of the product.
Prompt service, kind and knowledgeable of the product. Super helpful with getting all the cars we wanted to test drive. Personable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kevin provided excellent service.
Kevin provided excellent service. Very prompt, professional and courteous. Would definitely use him and Astorg again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My husband and I just purchased an Audi Q7. Gary and the...
My husband and I just purchased an Audi Q7. Gary and the rest of the staff were wonderful! We live two hours away, I called before we left. Gary had my Q7 ready for a test drive when we arrived, he met us in the parking lot when we arrived. The process was easy and fast! No red tape, no pushy sales tactics! I would highly recommend Astrog to friends and family!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great out of town experience. Gerry did a great job...
Great out of town experience. Gerry did a great job handling all the details. Highly recommend Astorg.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My name is Sheila Patton. My husband and I just bought a...
My name is Sheila Patton. My husband and I just bought a new Audi A-4. We are very pleased with the car and with the sales experience. P J went out of his way to make our purchase a pleasurable one, He is such a nice young man, friendly and knowledgeable and showed us all the A4 features and set up my garage door opener and how to operate the electronics.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I highly recommend Astorg Auto of Charleston.
Jordan was professional and did not waste my time. Made...
Jordan was professional and did not waste my time. Made the entire process easy and timely. When I am back in the market I wii look here first.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Diana was patient discussing various Audi models and...
Diana was patient discussing various Audi models and making sure I was comfortable with selecting the right one. She was professional and service was excellent. I will refer her and the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Diana Hayhurst is always available to answer any of our...
Diana Hayhurst is always available to answer any of our questions or to take care of things we forgot to remove from vehicles we've traded in. She is extremely knowledgeable & clearly explains all the high-tech dashboard options so when we leave with our new vehicles (3 from her so far--she's the best!), we are confidently prepared to work all the amazing functions. We love dealing with Astorg Auto and Diana!! Everyone at Astorg is professional and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My experience with this dealership has been pure...
My experience with this dealership has been pure perfection. From the sales staff to management; every single concern I had was assuaged and handled professionally. I’ve never bought a vehicle from out of state, and as this was quite an expensive car, I had plenty of trepidation right from the start. I can say this about Astorg and Diana (my sales rep): This is how all dealerships should operate. Literally every part of the transaction was smooth, they were honest and transparent with me, and they went above and beyond to make sure I was a happy customer. I WILL be buying another car from them when the time comes, and I think if you’re looking at cars from them, you should too. P.S. Ask for Diana! This entire experience was a 10/10 for me :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car