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Performance Toyota - PA

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (545 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (545 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Happy Customer

We are very happy with our new car purchase at Performance Volvo. Dustin Wise made our buying experience painless. He found the car we wanted and it arrived a few days later. Exceptional customer service from both Dustin and Performance Volvo.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great dealership

I recently purchased a Volvo XC60 from Dustin Wise at Performance Volvo. It was my first Volvo and Dustin was extremely patient with all of my questions. He provided a very hassle and stress free experience that made me feel comfortable with my purchase. I highly recommend asking for him when you come to the dealership. All other staff from the front desk to the finance manager were also very welcoming and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Five Stars for Michael Owens!

My experience with Michael Owens at Performance Toyota was exceptional! I was able to reserve my new vehicle with Michael and he kept in touch throughout the whole process so I knew exactly what to expect. I would highly recommend Michael Owens to anyone in the market for a new car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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So Helpful in a Scarce Market

Brian at Performance is one of the best car professionals I have ever worked with. He is patient, kind, informative and responsive. In this unusually scarce market, he provided the right supportive help to find the right vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good service

I had a good experience at this dealership. I was satisfied with the service and accommodated to my needs. I would recommend this location to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thank you Performance

Performance found the truck I was looking for. The salesman was in touch via email and found me the Tundra I was looking for. Other Toyota dealerships did not return my emails and calls. Thanks Performance👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bumper to bumper is a Myth

Paint and body shop staff is excellent. The service department is not. Mike from paint and body was very helpful, and also could not figure out why service was trying screw me.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Execellant car and service

My sales rep. was Brian Hoover. He was very courteous and knowledgeable about the car. He is willing to assist me in any way that he can.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ask for Micheal Owens

Micheal Owens is a no BS salesman. We have purchased 3 cars from him over the last few years and every time it's a quick and seamless process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Satisfaction Guaranteed!

I have purchased many vehicles from Toyota, my last three have been through Michael Owens. Michael has made my buying experience much more enjoyable. He is courteous, patient (because I am indecisive when purchasing vehicles) and he is very knowledgeable of the product. His initiative was to make sure I was pleased and satisfied with my purchase. Michael has also helped me with issues related to my vehicle even after my purchase. I have referred him to several people, including my family and they all have thanked me for the referral. Michael is definitely an asset to the Toyota Sales Force.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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