Reviews
Very impressed and happy - Lauren Goss
Tomaso and Joe really made my car buying experience fun and easy. They made me feel a part of the "Gebhardt" family and throughly walked me through my options regarding the purchase of a new car. The guys accommodated everything I needed to have the car I wanted at an affordable price. Loved working with them. The best part of it all are the free Saturday car washes at Gebhardt :)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this outstanding review, Lauren! We're so pleased to hear that Tomaso & Joe were able to make your car buying experience fun & easy! We will be sure to pass your kind words along to them, which we know they will greatly appreciate! Thank you for taking the time to share this with us, & thanks again for choosing Gebhardt Volkswagen! Have a great day!
1st time Volkswagen buyer -Great Experience!
I just bought my 1st VW from Gebhardt Volkswagen and I love this brand new Alltrack! I had a great experience working with Tomaso and the rest of the Gebhardt team. I went to the dealer 3 times to test drive and learn about the different products and options. I was never pressured to make a purchase. Tomaso was knowledgeable about the VW lineup and ultimately I was converted from my longtime loyalty to another brand. When it came time to make a decision, Tomaso got me a good price and I couldn't be happier.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you ever-so much for this fantastic review, Super stoked! This is precisely the level of service that we aim to provide our customers with, so it makes our day to hear that you were so well attended to & ultimately pleased! We will also be sure to tell Tomaso that you had such kind things to say about him, which we know he will greatly appreciate! Thank you for taking the time to share your experience with us, & thanks again for choosing Gebhardt Volkswagen! Enjoy your new Alltrack - we have no doubt that you will!
Jon Eric Furguson - GREAT!
Jon Eric was an absolute pleasure to work with when buying a new car from VW. He was knowledgeable and extremely easy to do business with. My wife and I left each of our visits saying what a pleasurable experience it was working with Jon Eric where he was able to strike the tricky balance of giving information, listening to our needs and working with us to find what's right for what we needed. Thank you for your help in getting us into the car we wanted!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
On behalf of Jon & the entire team here at Gebhardt Volkswagen, you are most welcome, carsaintmything! Nothing pleases us more than hearing that your experience was so exceptional. We will be sure to pass along your kind words to Jon, which we know he will greatly appreciate! Thank you for taking the time to share this with us & our online community, & thanks again for choosing Gebhardt Volkswagen! Enjoy your new ride!
Simply the BEST!
We went into Gebhardt with our VW Passat looking to get something that would make us a bit more comfortable on Colorado's winter and also allow us to carry all of our athletic equipment to training and racing. We got out of there with a dream 2017 Tiguan and knowing for sure that not only is VW the best brand you can get but also that Tomaso and Joe will make everything to customize your experience and to help you nail the best deal in Boulder! We could not be happier with the car but also with such prepared, knowledgeable and overall amazing professionals that VW Gebhardt has. 5 starts all the way!!! Thanks for an amazing buying experience guys!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
On behalf of Tomaso, Joe, & the entire team here at Gebhardt Volkswagen - you are most welcome, Rafael & Silvia! This is precisely the sort of review that we just love to receive, & we're thrilled that we were able to provide you with the level of customer service that we believe you deserve. We will be sure to pass your kind words along to Tomaso & Joe, which we know they will greatly appreciate! Thank you for taking the time to share your experience with us, & thanks again for choosing Gebhardt Volkswagen! Enjoy your new 2017 Tiguan - cheers!
Forget the Service After the Sale
Took my Jetta into Gebhardt (where purchased) for an oxygen sensor replacement. I had this error code determined PRIOR to bringing in. Note that the car has 14,000 miles on it and this should not have been necessary for at least another 50,000 miles at the earliest. Scheduled an appointment for 11 am, called prior to bringing it in to confirm the amount of time required for the repair. The scheduler said 2.5 - 3 hours, then confirmed with a service tech who also said 2.5 - 3 hrs. She said that if I brought it in early (9:30), I could get it back early. I rescheduled my day, dropped it off at 9:30, and confirmed with the service tech on the turnaround time. He said what the others did, but emphasized that it would be closer to the 3 hour time. I called back after 2.5 hours to check the status, and found out that the car was "still in queue". I requested that the service manager call me to discuss, which he never did. I went back to the dealership and nothing more had been done 3 hours later. The receptionist confirmed giving my number and request of a call to the service manager (ignored). I met with the dealership manager, who gave me the bum's rush out of the showroom, then ditched me in the service department. Then a mechanic came in and told me the car needed a new oxygen sensor - brilliant!!!. It took over 3.5 hours to determine what I found out in 2 minutes at the auto parts store. This replacement is not rocket science - an oxygen sensor has a plug at one end and a threaded fitting on the other. Realistically a 30 minute job. This is a warranty issue, otherwise I would do it myself. No consideration, respect, or basic customer service was ever demonstrated. Buyer beware
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
James- Thank you for your recent visit to Gebhardt VW. I see we failed to meet your expectations and truly apologize. I would like to get your vehicle repaired as well as mend any issues or concerns that you may have. If you would please contact me at your earliest convenience, I am certain that I can restore your faith and confidence in our service department as well as in your vehicle. I have attempted numerous times to contact you via telephone, however the number on file 303.940.0089 is not in service. I truly appreciate your consideration… Rudy Wagner Service Director Gebhardt Volkswagen 2470 Fortyninth Street Boulder, CO 80301 (720) 974.2140 rwagner@gebauto.com
Tomaso is the best
Worked with Tomaso Lamanna to get a 2017 Tiguan. Great overall experience - he was knowledgeable, helpful, and best of all he listened to us and never pushed, never rushed, never did anything except make himself available to help us out. Would definitely recommend Gebhardt Volkswagen.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so very much for this outstanding review, 2017TiguanBuyer! This is exactly the level of service that we aim to provide our customers with, so it makes our day to hear that you were so pleased with your experience here that you would even go as far as recommending us to others! We will also be sure to tell Tomaso that you had such nice things to say about him, which we know he will greatly appreciate! Thank you for taking the time to share this with us & our online community, & thanks again for choosing Gebhardt Volkswagen! Enjoy your new Tiguan! (We know you will!)
Tomaso was great
Tomaso took the extra time to walk us through all the car features, the dealership, and the process. His customer service was awesome, a rarity these days.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for this outstanding review, VWbuyer! We are so pleased to hear that you were so happy with your service here! We will be sure to pass along your kind words to Tomaso, which we know he will appreciate a great deal! Thank you for taking the time to share your experience with us, and thanks again for choosing Gebhardt Volkswagen! Enjoy your new ride! Cheers!
2016 Jetta SE
Purchasing experience could not have been better. The car is awesome! Gebhardt is a great dealership and would certainly recommend them to family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you kindly, OakR8R, for this marvelous review! We're thrilled to hear that your experience here was so exceptionally wonderful, & that you're having such a great time in your new car! Thank you so very much for sharing this with us, thank you for recommending us, & thanks again for choosing Gebhardt Volkswagen! Please visit us again soon! Cheers!
Excellent experience!
Top notch buying experience. My salesman was extremely knowledgeable and made me feel comfortable and confident in the buying process. I know I made the right choice coming here!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you ever-so much for this extraordinary review, Cocargirl! The experience you described is precisely what we aim to achieve when providing service to our customers, & you've reaffirmed that we're meeting that standard which means the world to us! Thank you so much for taking the time to share this with us, & thanks again for choosing Gebhardt Volkswagen! Enjoy your new ride! Cheers!
2016 VW Jetta 1.4 TSI Tech package
Big backseat and trunk; energetic and fuel-efficient turbocharged engines, responsive. The technology is great and it is smooth to drive. The mileage is awesome as well, 40 MPG, The inside dashboard layout is very basic.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so very much for this outstanding review, VW Jetta 1.4! We're so pleased to hear that you're enjoying your new ride so much! Thank you for taking the time to share this with us as well as our online community, & thanks again for choosing Gebhardt Volkswagen! Enjoy your new Jetta! Cheers!