Reviews
Write a reviewGreat services!
The entire staff was helpful during the repair of my car, from James who took my car in and Tess who gave me a car to drive while repairs were done. Great job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mrs
As always I received excellent service. Everyone was professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Miss Belinda Trumble
Problem was solved. Also found out some other things that I needed to know. I got my car back earlier than scheduled.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good service
F150 2014 I very happy with my truck and also the service that I received from sales and all the staff a Lafayette Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The best and fast service
Drove in with what I thought might be a bad battery.With in 2 minutes Michele Dunham and James Melvin showed on the battery tester that I needed a new battery.Iwas out within 10 minutes,Could not have asked for more,unless the battery could be free!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wonderful service staff as always!
While warranty repair on my Fiesta was being done, I was provided quality vehicle to use. Work was done quickly and the process was explained thoroughly to me by Mike. Staff was very helpful and courteous as always.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
xxxxxxxx
The staff is very attentive and gracious. They could not find what ever it is that rattles off and on in the car, not could the fix the panel on the door that constantly pops out of its track. Being careful not to bump it is not a good answer. They did find a different noise caused by a strut that was replaced. Thank you for that. They did get it in and out quickly to accommodate my work schedule. That's appreciated as well.
- Customer service —
- Buying process —
- Quality of repair 2.0
- Overall facilities 5.0
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
New key
Excellent customer service and customer care.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great job
Michael green very helpful, courteous and professional. I will only bring my car to this ford dealership from now on.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service
I have always had good quick service and the staff treated me very welk
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase