Skip to main content

LaFayette Ford - NC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,208 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,208 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Great place to hace stuff done!

I called Loretta and asked if I could bring an after market set of daytime running lights by to be installed. She bring it by and let us check it first. She had the tech come out and look at it and said yes. I brought it back the next week and had them installed. Great safety add. Good job Loretta and crew!! Most other dealers woudnt even bother looking at it as it was an after market item.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Mr & Mrs Weist

My wifes overall experience at Lafayette Ford was awesome. She leased a 2015 Ford Explorer which she completely loves! Mr. Jimmy Reynolds was awesome, he stayed on top of everything! He shared every detail possibly to make our leasing experience seamless. He is by far one of the most professional sale's men I've ever had the pleasure of dealing with. He cares 100% about what the customers of Lafayette Fords needs are and goes above and beyond to ensure they are met. Finace was a breeze and was also a very painless experiance. Both my wife and I are looking forward to our future vehicle purchase with Lafayette Ford! Just make sure Jimmy Reynolds is still there and we'll be back!!! Thank you for the awesome experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Plummer

prompt service. Friendly staff,

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

LaFayette Ford Reaches for the Stars

My wife and I recently purchased a white 2015 Ford Explorer Sport Edition from LaFayette Ford. We had already researched the vehicle and test driven several versions in Raleigh, and we were comfortable that it was the vehicle for us if the price was right. We told our salesman, Darren Dennis, that we wanted to get down to business and come to a fair price quickly, without a lot of back and forth. He replied, and I quote, "We'll make it fun, fast, and easy." He did, the whole staff was friendly and helpful, and we bought the vehicle the next day. My wife and I have purchased over 10 personal vehicles, and our experience at LaFayette Ford ranks among the best we have had. Our thanks go out to everyone there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

repairs

My car still rattles, haven't had time to bring it in yet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Mr Reese

Contour Mr Boyer does an outstanding job on my vehicles whenever brought to your shop. Please give him KUDOS!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Services

Wait time was far less than expected. That in itself should always be praised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Outstanding Experience

2014 Escape. The overall experience was excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Good service.

2014 Ford fusion titanium. Service good. Staff good.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

My new vehicle purchase

I purchased a 2014 F150 Limited. The service I received was exceptional, my sales person Tony Zaccheus went above and beyond to make sure I got the vehicle of my choice. The upper management was very caring and involved in purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No