Reviews
Write a reviewcrosstrek service
inspection and oil change done in a timely manner. Very satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Do your homework on internet first
Fair price!Everything was done in approx one hour. Negotiation was without usual dealer game.They wanna sell car.We exchange tree offers each and job was done.Internet also can help you a lot.Do research.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New Motors
No pressure. Just very informed salesmen with quick answers. Very knowledgeable Salesmen.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best decision!
I was initially very skeptical about working with New Motors BUT I?m so glad I did! Ryan made me a New Motors fan and a Subaru fan! It was a great decision! The finance department was really good too!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
What a dealership is all about...sales AND SERVICE
Prompt, courteous and hit the mark on time estimate!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
larryp13@velocity.net
With one exception (a service issue when the service was not completed properly), I have not had any problem with any of my dealings with my Subaru or New Motors. This is my 4th Forester.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Outback service visit
It’s an easy experience, clean, well maintained facilities, no hassles, pleasant personnel. Certainly someplace I would recommend to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Incredible service
Amazing experience. My dad went in the day before to knock out the leg work, since I moved to Pittsburgh and couldn't get off work. I looked at a 2013 Sonata, and loved it. The process was fast and simple, less than 2 hours later I was leaving with my new car. Mike Francis came in on his day off to show me the car and finalize everything, and that just screams customer service to me. Working with Nicole in finance went great as well. She thoroughly explained everything, and was so nice the whole time. This was my first time buying a car from a dealer, and it couldn't have been a better experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing service!
Mr. New has been in business in Erie Pennsylvania since 1971 and I can see why he is so successful. He has a great group of people that work for him. I will definitely recommend everyone here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New car
This was my first experience at New Motors and it was a great one! Dan and Joe were very helpful and I love my new Tiguan!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase