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Gresham Dodge Jeep Ram

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (267 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (267 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Recall Fixes

Check was quick, work accomplished quickly and staff friendly, courteous and professional. Facilities clean and up-to-date! Answered all my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Customer Service

Katie was fantastic to work with and kept things moving along great. There was a delay with the parts being damaged coming in that ended up pushing the completion date out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service on recall item

Easy, friendly, done on time with little waiting. Facility was clean, but I didn't like that pen used to sign order at completion was not cleaned between customers.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great facility nice customer service

Friendly and fast service the shop is clean they had my parts in stock and make an appointment was easy to do in person

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Maybe cookies in waiting areas

I drive the distance from Washougal as I have always have had detailed good service here. Also, dealership knows the vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Quality service department

Polite service department, comfortable waiting area. Timely service finished on time. This box is asking me for more input than I wanted to give.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Car buying

Amazing experience have no complaints got me a better car than I thought I could ever get, very hard working and great with getting a great car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My favorite dealership

Great sales staff. I actually had fun buying a car from them. Made it an easy decision to make a purchase from this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great job

very caring about the problem that was occurring with my truck. Keith took control of the process to get my truck fixed to my satisfaction. very good job, thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service, good car selections

All the personnel were very helpful, especially Jim Mahlin (last name misspelled; his card is hiding in my auto papers). He went out of his way to get us our target price point, made sure we were familiar and comfortable with all the electronics on the 2020 Jeep Cherokee, even paired my phone with the car's bluetooth system. He was very comfortable to deal with. A good representative for your dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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