Stephens Auto Center CJDR

Stephens has cornered the market on customer satisfaction! I could not begin to tell you how happy we are with the commitment the folks at Stephens Auto Center bring to the customer's buying experience. From the time we placed our inquiry to their Internet Department, stepping foot on the lot, selecting and buying our vehicle to service after-the-sale, Stephens Auto Center is TOP NOTCH!

My car has now been there 5 times within 2 months to fix the same problems. It is totally ridiculous. They don't have certified techs to work on their vehicles so your average joe is doing all the work and I guess they don't know what they are doing. I have filed a complaint with the attorney generals office, bbb, and the warranty company. Ohhh forgot to mention that the last time our car was in there, somehow they used a half of tank of gas almost and put 62 miles on our car. hmmm?????

I've always had the best experience at Stephens Auto Center. Travis and Dwain always try to make you feel at home. The sales guys are courteous and professional with a feeling of being the guy next door that loans you the tool to fix your kitchen sink. This trip was for a new Cherokee, the last visit was for my daughter's used Toyota. We've always shopped around, but Stephens has been our "go to" for many years!

I stopped by to look at the used cars. They tried to sell me an old Buick that quit 4 times before a could get it off the lot for a test drive. They'll try to rip you off; then they'll be rude when you call them on it. I was asked what did I think I was going to get under 10 grand.