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Baldwin Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (348 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (348 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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truck service

Polite courteous service done at a reasonable price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Kenneth, thank you for your review and kind words. Thanks for coming to Baldwin for your service needs and we look forward to seeing you next time. Have a great week.

Purchase of new vehicle

Worked to find the vehicle I wanted within the time allotted for 0% financing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Linda, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Service

I thought the person up front who talked to me was very courteous and informative

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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BALDWIN MOTORS ROCK!!!

ALWAYS A PLEASURE TO DO BUSINESS WITH BALDWIN MOTORS. HIGHLY RECOMMEND THEM TO ANYONE IN THE MARKET FOR A NEW/USED VEHICLE. BRUCE HUTSON, GARY PERKINS, THE SERVICE DEPARTMENT and BODY SHOP ARE THE BEST!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Our Staff works hard to go the extra-mile for our valued guests, George And Sheryl Ridens! Thank you so much for choosing Baldwin Ford Lincoln!

Vehicle purchase

The best service I've ever had !! Very nice, attentive, and Easy to work with. They tried to make the customer happy and succeeded ! Wouldn't go anywhere else for a vehicle .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're happy to hear that you were pleased with the service you received here at Baldwin Ford-Lincoln, Karen! We sincerely appreciate your business and hope to continue to serve you for many years to come. Safe travels!

Customer Service personnel

Very good service- the people were very friendly- they did what they promised

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We really appreciate your feedback, Brad! We look forward to your next visit!

2012 Toyota Camry

Excellent service! Prompt and courteous! I've always had a great experience when I take my car to be serviced. I would highly recommend this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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prompt and efficient service

I had 15,000 mile maintenances on my Rav 4. Service was prompt and everyone very courteous. I am pleased with my vehicle and dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Kathy, thank you so much for your kind words and review. We appreciate your business!

Quick oil change.

Had an oil change done. In and out in no time. Quick service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your positive review, Charles. We always strive to provide excellent service with a professional and caring staff here at our location. Thanks again for the great review of Baldwin Ford-Lincoln!

Buyers Experience

We have purchased 4 vehicles in the past 18 months and all from the same dealer, Gary Perkins. He is very professional and always provides the best value of any dealer in Poplar Bluff. I also exclusively use the Baldwin service department for service and tires. Enoch and the entire staff of the service department are very knowledgeable and professional willing to fit you in if it is an emergency. I will and have recommended this salesman, service department and dealership to anyone who is looking to purchase a vehicle or have a vehicle serviced

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Aaron, thank you so much for your kind words. We greatly appreciate your business and thank you for recommending us to your friends. Gary and Enoch do a wonderful job and we're lucky to have them. Again, thank you for your business and we look forward to seeing you soon. If there's ever anything we can do to make your time more enjoyable at the dealership, please let us know. Thank you, Trevor Gregg Baldwin Ford Lincoln Toyota