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Belk Ford, Inc.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (274 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (274 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Service

I was very impressed with your service and how quickly all services were completed. Great job and thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Service is always prompt and appropriate. The personnel try to be helpful and are knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

William, thank you for your wonderful response to the quality of service our Staff provides! If there is anything else we can do to assist you, please let us know! Take care!

Service with a smile !

George was our service manager and he always does a great job along with the staff. It was fast and efficient and they solved all the issues I had !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Marsha, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope you continue to choose Belk Ford for all your vehicle needs! Take care!

Great service

They did a good job,they did the 5,000 service and showed me all they did to the truck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Roger, we're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!

Great Service

I received great service when I purchased my vehicle. Also, I appreciate the phone reminders that it was time for my car to be serviced. I waited while my car was being serviced, and found the waiting area very comfortable. The wait was shorter than I expected!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Janice, we're happy to hear you had such a positive experience with our team! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

Great customer service

Great customer service!!! Always pleasant and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jennifer, your comments keep us motivated and working hard for all our guests! We are so glad to hear our team always delivers great customer service. Thank you so much for being one of our valued guests and we look forward to your next visit!

Great Service and staff

The staff at Oxford Toyota service center is always fast, courteous and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

I had scheduled an appointment for December 18 for warranty work on 2014 Toyota Sienna. When I arrived I was greeted by Reece Trainer. He was very professional and helpful. I have had several visits to Servic Dept, this visit has been the most friendly and professional visit. Thank you , Reece.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Barbara, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

Great Service and on time appointment.

The service department did an excellent job on my Ford F 150 truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Burton, your comments keep us motivated and working hard for all our guests! We're more than happy to help keep your F150 running great!

Experience at Belk/Toyota

Reese checked me in on my appointed time and what seemed like a minimum stay in the lounge he brought my Camry with 15,000 maintenance service complete. Thanks for a good job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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