Reviews
Write a reviewGood people
I got a 2015 mustang gt. I wanted a specific color and package and they didn't stop till they found what I was looking for. Very fun to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're always happy to help our customers at Billingsley Ford. Thanks for the feedback and strong recommendation!
Thomas Miles' Buying Experience
My buying experience was pleasant and seamless with regard to the professionalism of Billingsley sales staff; particularly Nancy Roberts. Nancy kept me engaged by repeatedly taking my offers to the Sales Manger (in a timely manner) and providing me with positive feedback during the sales transaction. She displayed honesty. empathy and a genuine sense of wanting to help me get a deal on my Ford truck. I would buy again from Nancy and would grade her as a outstanding employee of Billingsley Ford. I commend Nancy and recommend her for a Sales Manager position. Regards, Thomas Miles
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're always happy to help our customers at Billingsley Ford. If you need more help, our team is available to talk -- safe travels!
Excellent Service/accommodating staff
Bought the 2011 F150 with 16,000 miles on it and bought the service/ maintenance plan ... This is the 3rd service appt & all is well ! Oil/filter change, tires rotated, battery, brakes, etc all checked out well. Total appt time was abt 75 minutes! Good coffee & comfortable wait room ... I will be back !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you had such a positive experience with us, Mark! If there is anything else we can do for you, please give us a call.
Quick service
The service results were good...but the mats and carpet was left dirty.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this feedback Tim.
Purchase of our 2nd car from Billingsley
The car sales person, Chris Holbrook, was the best salesman I have ever had. This man is a special representitive for Ford. Thank you for having him, he made this purchase relaxing and enjoyable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Owner
My service was great. Marcus answered all my questions and was very helpful
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
good help
thank you could have been faster repairs. fair prices
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
The staff at the store was great, the service with my new F-150 truck was outstanding, I will be going back for all of my services and another purchase for another vehicle in the future!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome people
I was having my car looked at and while waiting decided to trade my vehicle in. I was not happy with the trade in amount. However, my new Ford Taurus is awesome. The driver's window screeches when opening and hoping this resolves itself. Staff was helpful. Paperwork and sell process could take less time. Love the staff ...They are wonderful
- Customer service 4.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
JABF150
Seemed like a long wait for an oil change and tire rotation, especially since I had an appointment. Not a real problem, overall good experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase