Reviews
Write a reviewGreat service and clean facilities
We purchased a 2015 Ford Edge and the service and staff were very helpful. Stan Bennett has helped us for several years, so that speaks for itself when we use him over and over again. Also the man that helped us with the paperwork was very kind and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for your feedback. It is our goal to provide a positive customer experience, and we're happy that your visit with us was an overall pleasant one. Happy motoring!
Great experience!
We drive from Dallas TX just to deal with Stan Bennet and the staff at Billingsley Ford! We have brought 5 vehicles from and are about to purchase another one in the next month!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service dept!
Service dept was great as usual. Regina is the best!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good salesman, parts department was awful
The salesman and loan guys were friendly and helpful, but the guy in the parts department was rude and hateful. I wanted to get some floor mats and accessories for the truck I bought and he told me I should go elsewhere to buy them. I wanted some factory parts and he acted like I was stupid and bothering him. I won't be back to your parts department for anything again.
- Customer service 3.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gary Miller
very nice and fast service, friendly people. Nice facility
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Overall great experience
Donnie, Bobby and Steve made the purchase of our truck simple and easy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
GREAT SERVICE DEPARTMENT STAFF
Service department staff was great! I had a 3pm appointment to get "The Works" and by 3:40pm I was back on the road.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Consistant Quality Care
The Billingsley dealership, both service and sales are excellent at what they do. We are very pleased with all aspects of the service we receive each time we visit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Billingsley Service Report
My time with the Billingsley Ford Staff was most great...Kevin always does a good job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Everything was perfect.
We bought a 2015 Ford 150 pickup. We could not have ask for any better service than what we received. The staff was very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
