Reviews
I found the sales man Joe to be very helpful and easy to
I found the sales man Joe to be very helpful and easy to deal with on the purchase of a new truck. We did almost everything over the phone
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
After several phone conversations with Steven I confirmed
After several phone conversations with Steven I confirmed a car I wanted. Since I was traveling quite a distance I didn't want any surprises.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Highly recommended!
Highly recommended!! Service representative Joanne at Chapman Dodge in Horsham provided exceptional service. Noticed immediately when greeting me at my car that my inspection was overdue and even though I was waiting, made sure the could take care of it while I was there. She was exceptional at keeping me informed and clearly explained things from the inspection video I didn't understand.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service and excellent cars to choose from and
Excellent service and excellent cars to choose from and they are willing to work with you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our experience with Chapman Ford of Horsham was our
Our experience with Chapman Ford of Horsham was our second time dealing with a Chapman Auto Group Dealership. Both experiences were fantastic! We placed our order with Ashlie for a 2024 Ford F150. She was very helpful throughout the process and kept us up to date on our order status. Once the truck arrived at the dealership, we worked with John to get the lease deal figured out. He was very responsive and knowledgeable. When we arrived to pick up the truck, we worked with Liz who also handled our Grand Cherokee pick up and is always a pleasure to work with. Steve in sales helped to find a last minute offer from Ford and saved us some additional money on the truck which was very much appreciated! Finally, Kyle assisted in finalizing the financing. He was very knowledgeable and efficient and was able to answer any questions we had. The process was very quick but did not feel rushed. Overall, our experiences with Chapman dealerships have been nothing short of exceptional. The dedication and professionalism of Ashlie, John, Liz, Kyle, Steve, and the entire team show their commitment to a great buying experience. We have full confidence in recommending Chapman Ford of Horsham to friends and family, knowing that they will receive the same outstanding service that we have experienced firsthand.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I had the pleasure of dealing with Emily, EV and Rich.
I had the pleasure of dealing with Emily, EV and Rich. Everyone was super nice and helpful from the moment I walked in. I would recommend this dealership to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tyler helped me to ensure I could purchase my car at an
Tyler helped me to ensure I could purchase my car at an affordable price. I enjoyed doing business with him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tyler, is an excellent sales person.
Tyler, is an excellent sales person. He answered all my questions and keep in touch with me during my decision making of a vehicle. By far the easiest car buying process i had.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kevin help me out with buying new maverick.
Kevin help me out with buying new maverick. He was very polite. Very cool guy. Highly recommended
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a very pleasant experience with the purchase of my
I had a very pleasant experience with the purchase of my new vehicle! Service on previous vehicles has been great as well!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car