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Deml Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (161 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (161 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Easiest buying experience yet!

The best customer service experience we have had in years. Friendly and knowledgeable staff throughout the dealership. Honest about the vehicle, even about what wasn't perfect. For those of you who know what real customer service is, this is where you go. Great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Deml Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

F-150 Spark Plugs

I called to have oil, oil filter and spark plugs changed. They recommend I run a full tank of gas with a fuel additive they have to remove carbon around the plugs. I stopped by, they put a can of it in and I bought another can to put in on my way back from vacation. I ran two tanks with the additive which apparently paid off as they didn?t break one plug removing them. They were surprised as they usually have at least one break.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Lawrence, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

Deml Dealership

More than fair prices. Was very upfront about all the details of the vehicle I was looking at. Being a first time buyer I was nervous and they answered all my questions with ease!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The Works!

Got us in right away and completed everything early. No issues ,all was performed very well. Very satisfied with the great service, thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Kevin Roeker

Great people, Great Dealership. They go over everything on the new vehicle very well. They are very good to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Place

Deml was a great place to get my truck. Michael was amazing to work with and Angie helped greatly with the loan process. I would definitely buy again from Deml!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Shaun, we're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you. Safe travels!

Deml Ford

There can be no better customer experience than what you will find at Deml Ford. The entire staff knows what they are doing on how to make every visit a positive one for the customer. You will be pleased with your decision to do business with Deml Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

William, thank you for your kind review; we are happy to pass along your comments to the team here at Deml Ford, Inc.! We hope to be of service to you again. Take care!

On car #2 from Deml

It was a great, comfortable and easy experience buying my new vehicle from Deml Ford in Waseca. ...I will also add, I bought my previous car from them 13 years ago. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great car buying experience!

From beginning to end everything went smoothly. I received a good value on my trade-in and with the great pricing they have right up front the deal was done in no time. All staff are friendly, courteous and helpful. I would highly recommend Deml Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Alan, we are so happy to read such a great review about Deml Ford, Inc.! Please let us know if there is ever anything else we can do for you. Safe travels!

f-150

usually they get the work or repairs done quickly and let you know what has to be done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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