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Deml Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (161 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (161 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service! Love my new Ford Bronco!

Deml Ford was great to work with! Professional, great service and helpful! This is our second purchase from Deml!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Highly Recommended!!

We just purchased a Ford Expedition which happened to be our 4th vehicle we have bought from Deml Ford. We would highly recommend buying from here! The process is smooth and flawless and we?ve never been disappointed. The staff is friendly and goes above and beyond to help you with any needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New tires installed and Maintenance completed.

They are always very professional and courteous, and have the vehicle ready as scheduled.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service!

I would definitely recommend Deml! They are always there to answer any question I have and provide great services, whether it is a simple oil change or a Buff and Shine car wash, they do it with the upmost urgency and professionalism!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Brian, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Great experience every time

This dealer seems to do everything within their power to make the customer feel welcomed. We have a great experience with our last purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Mark Praxl at Deml Ford in Waseca, MN

Mark is very detail oriented which was nice for us because he went through all the features and set it up for us and taught us how to use it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Myron, thank you for your wonderful response to the quality of service our Staff provides! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Best Ford Dealer!!!

Only great things to say about the folks at Deml Ford! From initial contact to completing the sale to picking up the vehicle - the entire experience was outstanding. Fair and honest pricing and not surprise costs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Terrible service!

Rude and disrespectful service guy. He didn’t have a clue about the package and Warranty that my truck is under and argued with me about it! Instead of just expressing that they couldn’t help me he tried to make me look like I didn’t have a clue what I was talking about! Never going there again. Hopefully he reads this because guess what guy.... My xxxxing windshield is under warranty and I have all the paperwork to back that up. You’re an idiot and you shouldn’t have a job in customer service.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Nikita, customer service is one of our top priorities so we are disappointed to hear you did not receive the quality experience you deserve. When you have an opportunity, please contact us at (507) 835-3425 so we can work with you to resolve your concerns. We hope to hear from you soon.

New Car

A great place to buy a new car. The salesman did a very good job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

John, we appreciate your feedback of our Staff's outstanding service! We hope you continue to choose Deml Ford Lincoln, Inc. for all your vehicle needs! Take care!

Great service!!

I purchased 2015 f150. Great buying experience. Drive from burnsville to get service. No metro dealerships have comparable service and customer appreciation!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Congratulations on your new truck, Jason! We're so pleased to hear about your great buying experience! If there is ever anything additional we can assist you with, don't hesitate to reach out!