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DCH Wappingers Falls Toyota

(7,916 reviews)
Visit DCH Wappingers Falls Toyota
Sales hours: 11:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2014 state dealer award
View 6 awards
2014 state dealer award 2013 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2015 consumer dealer award

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New (888) 710-8805 (888) 710-8805
Used (888) 710-8799 (888) 710-8799
Service (888) 450-3295 (888) 450-3295

Inventory

See all 293 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2004.
DCH Wappingers Falls Toyota is home to a better way to buy a car. The concept that car-buying can be a hassle was the incentive for change introducingHassle-Free Pricing.DCH Wappingers Falls Toyota's low Hassle-Free price is highly competitive formulated after extensive monitoring of sales throughout the Hudson Valley. Be assured that you're receiving a straight forward price which is clearly posted on every one of the displayed vehicles. The car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car buying was meant to be.
Delivering Customer Happiness

Service center

Phone number (888) 450-3295

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(7,916 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Wappingers Falls Toyota from DealerRater.

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My salesperson (2) are not listed on your list but both

My salesperson (2) are not listed on your list but both were 5s. Thank you

My salesperson (2) are not listed on your list but both

My salesperson (2) are not listed on your list but both were 5s. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star rating! We're thrilled to hear both of your salespeople provided excellent service. We'll be sure to share your appreciation with the team. Thanks again for choosing us!

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Service was great and speedy.

Service was great and speedy. Didn’t expect to go out with a car on the same day.

Service was great and speedy.

Service was great and speedy. Didn’t expect to go out with a car on the same day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the kind words! We're glad we could make things quick and smooth for you, and even better that you were able to drive off in your new car the same day!

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Got zero instructions B4 arrival.

Got zero instructions B4 arrival. Service was longer that I’m used to..should be better after sale. Hard to reach anyone on the phone. I’ll be ready next time.

Got zero instructions B4 arrival.

Got zero instructions B4 arrival. Service was longer that I’m used to..should be better after sale. Hard to reach anyone on the phone. I’ll be ready next time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

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Saw to our needs quickly and with diligence.

Saw to our needs quickly and with diligence. Not that I expected them to know these things, but it would have been incredible of them if they happened to be aware of the car seat installation limitations associated with certified personnel in the area.

Saw to our needs quickly and with diligence.

Saw to our needs quickly and with diligence. Not that I expected them to know these things, but it would have been incredible of them if they happened to be aware of the car seat installation limitations associated with certified personnel in the area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your thoughtful feedback! We're glad to hear that your needs were met with care and diligence. Your suggestion about car seat installation is greatly appreciated. We are always looking for ways to improve and better support our customers.

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Oh my god I don't know where to start, it was a great

Oh my god I don't know where to start, it was a great experience. Dan was extremely helpful got me what exactly I was looking for very quickly. And the whole process was painless effortless it was a pleasure doing business there I would definitely buy a car from there again.

Oh my god I don't know where to start, it was a great

Oh my god I don't know where to start, it was a great experience. Dan was extremely helpful got me what exactly I was looking for very quickly. And the whole process was painless effortless it was a pleasure doing business there I would definitely buy a car from there again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the amazing feedback! We're thrilled to hear that Dan made your car-buying experience smooth and enjoyable. It means a lot to know that we delivered exactly what you were looking for. We truly appreciate your kind words and look forward to welcoming you back in the future!

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This was the first time I have gone to this dealership.

This was the first time I have gone to this dealership. I found staff friendly and professional.

This was the first time I have gone to this dealership.

This was the first time I have gone to this dealership. I found staff friendly and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing our dealership for your first visit! We're happy to hear you found our staff friendly and professional. We look forward to serving you again soon!

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The sales reps are wonderful, patient, and kind.

The sales reps are wonderful, patient, and kind. I did not feel pushed or coerced into purchasing a car with them.

The sales reps are wonderful, patient, and kind.

The sales reps are wonderful, patient, and kind. I did not feel pushed or coerced into purchasing a car with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're glad our sales team made you feel comfortable and never pressured during your experience. We appreciate your trust and hope to assist you again in the future!

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My experience with Wappingers Toyota was a very positive

My experience with Wappingers Toyota was a very positive one. Everyone was nice , easy going, and friendly. We didn’t feel pressured and we feel very pleased with the truck we purchased. Thank you for making this a such a nice process.

My experience with Wappingers Toyota was a very positive

My experience with Wappingers Toyota was a very positive one. Everyone was nice , easy going, and friendly. We didn’t feel pressured and we feel very pleased with the truck we purchased. Thank you for making this a such a nice process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We're so glad to hear your experience at Wappingers Toyota was positive and pressure-free. Enjoy your new truck, and thank you for choosing us—it was a pleasure working with you!

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Overall great experience from start to finish.

Overall great experience from start to finish. Joseph and Josh were awesome to work with.

Overall great experience from start to finish.

Overall great experience from start to finish. Joseph and Josh were awesome to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're so glad to hear Joseph and Josh made your experience smooth and enjoyable from start to finish. We appreciate your support!

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The service advisor knew exactly what I need when I

The service advisor knew exactly what I need when I explained the issues, service tech sent a video of what he found and what need to be done to correct the issues

The service advisor knew exactly what I need when I

The service advisor knew exactly what I need when I explained the issues, service tech sent a video of what he found and what need to be done to correct the issues

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're glad our service advisor understood your concerns and that the tech’s video helped clearly explain the needed repairs. We appreciate your trust and look forward to serving you again!

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