Reviews
Straight to the point and efficient The staff were very
Straight to the point and efficient The staff were very professional and courteous I will definitely be coming back
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us. It is great to hear that your service experience was good and we appreciate your business!
Professional, friendly and courteous.
Professional, friendly and courteous. Answered all my questions Continually updated me on the progress and was spot on with the timing of my service
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!
Good experience, especially the customer relation part,
Good experience, especially the customer relation part, however, I am not quite satisfied that I did not know the interest rate on my loan, for which I could have considered other possible alternatives before the final estimate was given to me.
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- Buying process —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing your experience at our dealership. We appreciate your feedback and we'll share your comments with our management team.
Poor communication with all employees contacted No
Poor communication with all employees contacted No employees dealt with were willing to go above and beyond to make the car buying experience a successful one
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.
It was a great experience and Josh was extremely helpful!
It was a great experience and Josh was extremely helpful! No compalints! Everything was great!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the review! We are so glad to hear that Josh was very helpful you had such a positive experience at our dealership!
Pleasant to work with I liked working with Matt M he was
Pleasant to work with I liked working with Matt M he was super nice and super duper helpful will like to work with him again
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We’re thrilled to hear that Matt M made your experience pleasant and was so helpful. We’ll be sure to let him know how much you appreciated his support. Looking forward to working with you again!
They made my process seamless and stress free Everyone
They made my process seamless and stress free Everyone was very friendly and made the transition from my RAV4 to my 4Runner wonderful
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is a pleasure to hear that our staff provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.
Had oil changed, plug was not installed properly, had to
Had oil changed, plug was not installed properly, had to go to another shop to get it all taken care of. Currently awaiting a call from Rob, service manager, to call me back to resolve
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.
Was told to bring my car in.
Was told to bring my car in. Got there and had no idea I needed to have my car wait on line as well as myself wait in a line. I had an 8am apt and there was a long line in front of me. After waiting my turn I was told I needed to have my car on line. Then after that I was told it was too soon to have the service done. They could rotate the tires but that was too soon as well and the wait time would have been another 1.5 hours. So I left.
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- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.
It was time consuming but I left a satisfied customer,
It was time consuming but I left a satisfied customer, even though my TMPS signal is faulty it can be fixed and the car's response timing is impeccable
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your feedback for our team. Please let us know if there is anything we can do to assist you further.