Reviews
Great establishment great customer service Always
Great establishment great customer service Always willing to go above and beyond. I highly recommend this place
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We appreciate your kind words.
Had appointment for oil change at 11:30am.
Had appointment for oil change at 11:30am. Sat there for 2 and half hours Tool long just to get oil changed
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
I wanted to extend our sincerest apologies for the extended wait time you experienced recently. Your time is valuable, and we regret any inconvenience caused by the delay in our service. We're dedicated to providing prompt and efficient service, and we fell short of our usual standards during your recent visit. Please know that we're taking immediate steps to address this issue and prevent it from happening in the future. Thank you for your continued support and understanding. We look forward to serving you better in the future.
Good Even though the company did not inform me or anyone
Good Even though the company did not inform me or anyone of multiple techs being off due to covid causing my appointment time to be 3 hours longer then expected
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback and for bringing this to our attention. We'll be sure to share your comments with our management team so we may improve.
DCH Toyota Wappingers NY did a great a job accommodating
DCH Toyota Wappingers NY did a great a job accommodating me with professional service they provided in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!
My experience was more than excellent!
My experience was more than excellent!! Every single person I dealt with went above and beyond!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!
Zion was a pleasure to deal with.
Zion was a pleasure to deal with. He was exactly as you’d like a salesperson to be - not pushy at all. Professional, kind and so personable. Great dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience. We are so glad that Zion was so helpful during your visit!
On-time, reliable, and very nice to customers, make sure
On-time, reliable, and very nice to customers, make sure the cars are in perfect condition, and even make it easier for customers to afford servicing by providing payment plans. the workers are very smart and respectful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is a pleasure to hear that our team provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.
Friendly prompt service.
Friendly prompt service. The coffee and tea service is appreciated. What happened to the bagels?
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback. We'll share your comments with our management team in order to improve your next visit.
Good atmosphere, great help.
Good atmosphere, great help. Respectful and courteous We were so happy with our purchase we are going to buy another vehicle through DCH Wappingers
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!
Friendly professional that is more than enough
Friendly professional that is more than enough information. I believe is should work thank you
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We appreciate your kind words.