Reviews
Misdiagnosed, misquoted, overcharged, poor deceitful
Misdiagnosed, misquoted, overcharged, poor deceitful practice, would not recommend. I was given a quote then she came back and said it’s actually double what they initialed said. I had my car repaired with a fraction of the cost they were trying to charge me
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.
I want my money back for the inspection you charged me. Not even close to what was needed to make the fix and I did for a fraction of the cost you people were trying to charge me
Matthew Rivera is amazing.
Matthew Rivera is amazing. He always makes me feel important and never rushed. I tell my other friends with Toyotas to definitely go to Matthew. What else can I say?
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Matthew Rivera is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!
They were very polite and efficient.
They were very polite and efficient. They informed me of everything that was done and did it quick.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your five-star experience! We appreciate your positive feedback.
Professional, met us at door, was understanding of our
Professional, met us at door, was understanding of our car needs. Excellent service from Avi.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your five-star experience! We are thrilled to hear that Avi was able to assist you throughout your visit. We hope to see you again!
We would recommend DCH Toyota to anyone looking for a car. Avi is professional, friendly and extremely helpful. Since this was a very "new" car to us, he explained how all the "little gadgets" and extras work. It was a fun experience and Avi made it all so easy for us. We are also confident that should we need him in any way, he would be there for us. Also should mention, the Showroom spotless and very comfortable. Thank you and please thank Avi for us. Love our new Car!!!
5 5 He was great.
5 5 He was great.Very nice person. He was very helpful and strained forward. He provided me with a great customer service.
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- Overall experience 5.0
- Does recommend this dealer
Thank you for sharing your experience with our team. We are so glad that everyone was so helpful during your visits!
The people at WFT are great.I have been going there Since 2013.I have bought 3 cars ever since.
They made up for my last experience.
They made up for my last experience. This visit was easy and excellent. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your five-star experience! We appreciate your positive feedback.
The service representative attended my service
The service representative attended my service appointment very well. I am extremely satisfied with the service they afforded me. I recommend DCH Wappinger Falls Toyota highly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!
Good service
The staff here are friendly knowledgeable professionals.
The staff here are friendly knowledgeable professionals. I have been bringing my cars here for years now and they always give first class service. I highly recommend you give your Toyota the best possible service you can get so you have a safe reliable car for years to come . Thank you again DCH !
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us. It is great to hear that your service experiences have been worthy of five stars. We appreciate your business and hope to see you during your next visit!
This was the second car I bought there.
This was the second car I bought there. The Sales Dep't and the Service Dep't have always been friendly and very knowledgeable. And I'm very happy with the performance of my car. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with our team. We are so glad that everyone was so helpful during your visits!
I think that they are doing a good job Thank you for
I think that they are doing a good job Thank you for the job I give you 5 star
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is a pleasure to hear that our team provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.