Reviews
Evin was cordial and right on top of everything......you...
Evin was cordial and right on top of everything......you folks are a pleasure to deal with...We will be coming back again and thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback regarding your recent experience with us!
The service center was fine. After the experience I had...
The service center was fine. After the experience I had with the finance dept. when I decided to pay the vehicle off after 3 months I called Nadeem Randall 4 times and never had a returned call. Spoke to the assistant mgr. He was very sorry it happened. I also called Toyota 3 times to try and get the title to the vehicle after paying it off. Shame on the dealership as well as Toyota. I only allow that to happen once. After purchasing 4 vehicles there .I expected a little more courtesy then what was received.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to provide your feedback. I'm sorry to hear your experience with us did not meet our five-star standard. I'd like the opportunity to speak with you. Please call me at your earliest convenience. Thank you, Ben Carlson Fixed operations Manager 845-296-4261
Excellent, courteous and professional service. Time...
Excellent, courteous and professional service. Time estimate for service call was spot on. Best service department of any dealer in the area that I have direct knowledge of.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback regarding your recent experience with us!
Everyone at the dealership was friendly. No pushy sales...
Everyone at the dealership was friendly. No pushy sales pitch. Good price on the truck. Had one small issue day I brought truck home. Jason took care of it right away.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive feedback regarding your recent experience with us!
The best Toyota dealer I have been to. Very friendly...
The best Toyota dealer I have been to. Very friendly stuff, and they never push you for something you don't want. I recommend them for anyone is looking for a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the excellent five-star review! We're so happy to hear you had a great experience at our dealership and look forward to working with you again in the future!
Excellent, as always! Bought the vehicle their and it...
Excellent, as always! Bought the vehicle their and it recently underwent fuel pump replacement as per recall. Dropped off and picked up later in the day!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback regarding your recent experience with us!
Mike Giordano is an absolute gem. I've been having a lot...
Mike Giordano is an absolute gem. I've been having a lot of car issues this year (my own terrible luck) and have had to stop in with frequency. Broken cars cause big headaches and the stress can be frenetic. So it's a huge deal knowing that your DCH guy (or gal) is a partner in the whole thing. Thanks for taking a little bit of the weight off Mike. That said, hope to not see you soon, if you catch the drift. Thanks bud!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We truly appreciate you taking the time to provide such great feedback! it sounds like Mike went above and beyond to provide you with excellent service and make your experience one to remember!
Brought our car in for oil change and 25,000 mile check....
Brought our car in for oil change and 25,000 mile check. Tom was easy to work with and we waited for the car and it seems everything is okay. Pleased with our service.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback regarding your recent experience with us!
Service was great had no issues whatsoever overall a...
Service was great had no issues whatsoever overall a really well service department. No problems with my car everything runs well service department was upfront about my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback regarding your recent experience with us!
Scheduled regular service and vehicle state inspection...
Scheduled regular service and vehicle state inspection for Prius but had to cancel because car wouldn't start. Tiffany said to bring the car in without an appointment after it started. I did and they serviced it. Tiffany kindly went beyond the call of duty by showing me where a local restaurant was where I could wait. I've been bringing my 2 Toyotas to DCH Wappingers since moving to NY 2 years ago and have always been pleased with the service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the exceptional five-star review! It sounds like Tiffany went above and beyond to provide you with excellent service and make your experience at our dealership a good one. We truly appreciate your loyalty to our dealership and look forward to seeing you again soon!