DCH Wappingers Falls Toyota

I wanted to thank Avi Avitan for my purchase of a new 2020 Toyota Tacoma. No pressure, didn't feel rushed. Trustworthy. They listened to me. Quick and painless. The dealership made the process easy. Quick and clear communication.

I found this dealership very easy to work with from start to finish in purchasing my new 2020 Toyota Tundra. Eric Lahl was very knowledgeable and very helpful during the process. I believe I got a fair price for my 2008 Tundra trade in and a fair price for the new Tundra I purchased.

I had my car service today and saw that not all the service advisers had their masks when they were amongst each other and while people were in the area dropping off their cars. I saw workers walking in the public areas with no masks. Went outside to wait and noticed that the service guys getting the cars with no masks, one was eating at the same time. I saw this Go on for 20 minutes and finally called for the service manager. I got a service advisor and informed her that I was getting my car serviced and needed to talk with the service manager about some concerns I had. He was not in so I got his voicemail. Funny not 5 minutes after my message everyone was wearing masks going in and out of the service area. (They must have been warned someone was complaining and watching) When my car was done my service manager Asked me if I had any concerns when the car was done. I was the one that asked for the service manger. I said yes and told her why. She said “this is the first time of hear about no one wearing masks”. I find that hard to believe “ Last time I had my other car this happened and not to long ago when my daughter had her car done this was still going on. The sales dept. is guilty of this as well. I saw a person driving a car (with mask) and the salesmen in the passenger seat with no mask? I gave me a nod after he saw me? Masks are most important to stop the spread of the virus from person the person and onto surfaces. I find that Wappingers falls are not concerned about the spread as they should be. If they cared about their customers like they say they do this would not be going on.

Making a appointment was easy dropping off for service was easy advisor explains what was required on service my truck was serviced quickly and efficiently Like I said no stress

Tiffany listens well. Helped me find just the right thing for me even though I was trading down not up. There were small problems to resolve with the deal and I felt she advocated for me effectively. She clearly values a relationship over a dollar. Thanks Tiffany.

Great buying experience from walking in the door and being greeted through sales and finance. A great dealership to do business with. I would recommend this place to anyone.

Everyone was bery helpful. They helped get my 2014 back on the road and advocated for me with the Extended Warranty coverage of my engine oil leak.

The fiance persons broke it down in simple terms and the staff was great made the experience enjoyable that why iam a returning customjer they just do it riight

Helpful, courteous staff. Reasonable turnaround time for recall remediation. xxx sxx xxx xx xx xx xx xx xx xx xx xx xx xx xx xx xx

Always top notch results whenever I bring my vehicles here for service . Thanks again to Evin and the crew for a hassle free experience and keeping us safe during the covid era.