Reviews
Write a reviewQuick and easy check in process
AJ attended me right away after pulling in to the service department. Checking in was quick and easy and Tom, the shuttle driver, was great too.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Mike Morris, Dealer Principal m.morris@elcentromotors.com, 760-336-2102
Service day
Good customer care. Knowledgeable and courteous. I feel my car is in great shape now, and I feel safer. They found, and proved, a couple of problems, with my car. Took care of it all! I am thankful!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Greta, it’s great to know that we provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Mike Morris, Dealer Principal m.morris@elcentromotors.com, 760-336-2102
Great experience
Always called back when they said they would. Followed up in a timely manner. Santiago was extremely helpful and great to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Mike Morris, Dealer Principal m.morris@elcentromotors.com, 760-336-2102
Best Car Buying Experience Ever!
Everyone was super knowledgeable and helpful, had quick service! The facilities were very clean and everyone was attentive of any and all needs!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as knowledgeable, helpful, and quick. We hope you enjoy your new vehicle and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Mike Morris, Dealer Principal m.morris@elcentromotors.com, 760-336-2102
Great service
The technician kept me informed about the status of my car. He let me know what services needed to be completed and my car was ready on time. The courtesy service van gave me a ride to my job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your awesome review, Maria! We're very happy to hear that our technician was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Mike Morris, Dealer Principal m.morris@elcentromotors.com, 760-336-2102
My visit for my Ford Explorer
Everyone was super friendly and helpful. Jose Mercado, Giselle and Tom were excellent. I enjoyed my rides w Mr. Tom. Great stories
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your outstanding review, Patricia! I'm very happy to hear that Jose, Giselle, and Tom were of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Mike Morris, Dealer Principal m.morris@elcentromotors.com, 760-336-2102
Fast service
Tony had his mechanics service my truck within an hour. It was nice to get an oil change, tire rotation, and engine/cabin filters changed all in one stop!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Tony was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Mike Morris, Dealer Principal m.morris@elcentromotors.com, 760-336-2102
Great service
polite, courteous service, fair price, ready on time and good advice regarding tires. Even provided a ride to work when I was dropping it off (less than a mile away).
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Mike Morris, Dealer Principal m.morris@elcentromotors.com, 760-336-2102
Excellent Service
These guys were super fast in servicing my vehicle. i was in and out in less than 30 mins i believe. GREAT job and i will be taking my other F150 for service soon.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Henry, we sincerely appreciate your feedback. Each employee is a valued member of the El Centro Motors Supercenter team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Mike Morris, Dealer Principal m.morris@elcentromotors.com, 760-336-2102
Best oil change experience ever!
My favorite part of the mobile oil change was having this service performed while I was waiting on my sofa at home. My technician was on time and very friendly. The car was inspected completely. I highly recommend this service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cheryl, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Mike Morris, Dealer Principal m.morris@elcentromotors.com, 760-336-2102