Reviews
Write a reviewCame to see if we could see eye to eye
I hate buying a new/newer car, all the finagling back and forth- this-wasn't bad. Say hi to Bill Rock for us!!
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Buying from Gateway Ford
Heith is a very upfront salesman and made trading enjoyable. Will ask for him again. CJL
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ranger Buyer
Will Harrison was an excellent salesperson, very knowledgeable
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
From an SUV to a Mazda 3
Everything good so far. Jarrod Arrington was my salesman. I have always been very happy working with Lennie, who helped me when I had some problems with a truck I purchased a few years ago. When a problem arose with that vehicle, Lennie left what he was doing to come and pick me and my truck up to get it fixed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fusion Buyer
Completely satisfied with Gateway. Heith Franklin was our salesman.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought an Expedition from Gateway
Everything's good. Came in because I wanted to check on leather seats and ended up buying an Expedition from Jarrod Arrington.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very good!
Very good experience at Gateway Ford with Heith Franklin!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Glad you enjoyed working with Heith! We look forward to being your 'go-to' for many years to come.
Would recommend Gateway!
I worked with Brian Redmon, and I am completely satisfied with my experience at Gateway Ford! I would recommend Gateway to a friend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for coming from Johnson City to buy your new car! We are grateful for your business!
Drove through and seen truck
Good service. Drove through and seen truck at Gateway.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for choosing Gateway! We hope you enjoy your new truck!
Terrific Experience
Will Harrison was a great salesman. He did everything he could to satisfy our wants and needs. Terrific experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Glad to hear that your experience with Will was so great! He is a great guy. Thank you for choosing Gateway!