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Lithia Ford of Fresno

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (464 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 4:30pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–8:00pm 7:30am–4:30pm
Sunday 10:00am–6:00pm Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (464 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Ford of Fresno from DealerRater.

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Lithia Ford, Fresno

The vehicle was ready in a timely manner. The vehicle was fully detailed while in the shop. They did a great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Susan. Our team works hard to make our customers happy. Great pleasure to have you with us.

Happy Customer of MKZ

Came to buy Fusion but ended up buying Lincoln MKZ at the special price, Great Deal, Great People work here, Great Dealership overall. Would highly recommend to check this place out. Much better prices than anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Mike. It was our pleasure to see you as a happy customer. Congratulation with an excellent purchase !

Vehicle Appointment for service

The facility seemed to be under repair so it was a little warm in the waiting area. The overall repair was fast, however, I wish they had asked if there were more concerns with the car. After I left, I realized I wanted to ask about the smell in my air conditioner. I just changed the filter and it still seems to smell. Also, I asked if there was anything else my car could be expected for since I've had it a year now, and they said not really, but I didn't feel that was a good answer. I feel they could've made more suggestions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Maria, First of all thank you very much for your business and sorry for the remodeling dust we are going through. We are working to make our service room a better and more comfortable place with a great and fast service. Come see us soon. Your issues are addressed to our Service manager.

OMG ..Im sooo Happy

I just bough my new Lincoln MKZ...Its such an amazing car with so many standard options which comes free while other brands charge for it and the price of this Luxury brand is lower than others too. I'm in love the way car handles, feels all premium and so technologically advanced piece of machinery. Good job Ford/Lincoln for bringing our true American Luxury brand back !!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service Department is Great

I've had my Focus in for service twice, and both times I was very satisfied. The car was ready in a very timely manner. Chris Klein is a pleasure to deal with and really knows his stuff! You're lucky to have him as a member of your staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Buyer be ware

Great job,everyone is treated with respect so hurry on down and check out a new rapture F150 today

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Ford Explorer purchase

i loved the online process. It was a really smooth process and there was no haggling:).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service Review

Had a very good experience with our first service appointment. Staff was excellent to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Happy Customer

I was very happy with the online scheduling. Service was quick and effective. Personnel were courteous, professional and friendly. What else could you ask for?

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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lithia ford fresno - sold f150 xlt fx4

Salesmen were very helpful and courteous. Give 100% rating on their performance!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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