Reviews
Write a reviewLithia Ford, Fresno
The vehicle was ready in a timely manner. The vehicle was fully detailed while in the shop. They did a great job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Susan. Our team works hard to make our customers happy. Great pleasure to have you with us.
Happy Customer of MKZ
Came to buy Fusion but ended up buying Lincoln MKZ at the special price, Great Deal, Great People work here, Great Dealership overall. Would highly recommend to check this place out. Much better prices than anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Mike. It was our pleasure to see you as a happy customer. Congratulation with an excellent purchase !
Vehicle Appointment for service
The facility seemed to be under repair so it was a little warm in the waiting area. The overall repair was fast, however, I wish they had asked if there were more concerns with the car. After I left, I realized I wanted to ask about the smell in my air conditioner. I just changed the filter and it still seems to smell. Also, I asked if there was anything else my car could be expected for since I've had it a year now, and they said not really, but I didn't feel that was a good answer. I feel they could've made more suggestions.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Maria, First of all thank you very much for your business and sorry for the remodeling dust we are going through. We are working to make our service room a better and more comfortable place with a great and fast service. Come see us soon. Your issues are addressed to our Service manager.
OMG ..Im sooo Happy
I just bough my new Lincoln MKZ...Its such an amazing car with so many standard options which comes free while other brands charge for it and the price of this Luxury brand is lower than others too. I'm in love the way car handles, feels all premium and so technologically advanced piece of machinery. Good job Ford/Lincoln for bringing our true American Luxury brand back !!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service Department is Great
I've had my Focus in for service twice, and both times I was very satisfied. The car was ready in a very timely manner. Chris Klein is a pleasure to deal with and really knows his stuff! You're lucky to have him as a member of your staff.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Buyer be ware
Great job,everyone is treated with respect so hurry on down and check out a new rapture F150 today
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ford Explorer purchase
i loved the online process. It was a really smooth process and there was no haggling:).
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service Review
Had a very good experience with our first service appointment. Staff was excellent to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Happy Customer
I was very happy with the online scheduling. Service was quick and effective. Personnel were courteous, professional and friendly. What else could you ask for?
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
lithia ford fresno - sold f150 xlt fx4
Salesmen were very helpful and courteous. Give 100% rating on their performance!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase