Reviews
Write a reviewThe Best Dealership in the area Lithia Ford
I have gone to the other Ford dealer and I will never go back ! Lithia Ford is the BEST !!!! and I had to drive past the Clovis dealer to get to Lithia Ford
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ms. Elizabeth Urien
I thoroughly enjoyed my experience with Lithia Ford Lincoln. My sales rep was very patient and knowledgeable. He treated me with courtesy and respect. He gave me all the options available in the cars I was reviewing and helped me to weigh my options. The only downside was that all the cars had black interior which didn't make much sense living in the very warm and even hot climate in which we live here in the Central San Joaquin Valley. Other than that they had a wide variety of models and colors which I appreciated. I was able to find one that suited my needs and taste. Overall, I am very happy with my car. I am learning more about it every time I get behind the wheel and I am happy I decided to go to Lithia Ford Lincoln for my new car. Everyone in the dealership was great. Thank you Al and Vinny.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
GREAT EXPERIENCE
Staff friendly and helpful. Bought Lincoln and had several follow up calls to see if I was happy. Went back and had customer service explain how everything worked. Went back again because there is something wrong with front window and they are going to replace, no problem. Everyone is very helpful and nice. No pressure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Friendly people organized and very knowledgable
Bought my first baby ford GT oh boy this is my dream and main thing headache free Love this place and will recommend to come check it out
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great customer service
I came for Ford Mustang GT and I found it here at great Price color and service I have received can't not to leave a good review and thank you guys
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil change and 21 point Inspection
Excellent overall service every time I come in for anything.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Donnie for being a loyal customer. We truly appreciate your business with us.
Fantastic
Received my car back days before it was promised. Chris was very helpful and knowledgable. He had someone from the rental car agency there and waiting to pick me up before I even realized he had arranged it! Dropping off and picking up my car was the easiest repair I have ever experienced.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Terri for your business. Our customer satisfaction is our #1 priority.
Business owner
As usual it was a great experience. Very customer service oriented.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Cathy. We are always striving to exceed customer's expectations. Great pleasure to have you with us.
Owner of truck, F-250 diesel
Richie kept me informed of the status of my truck each day without me having to call.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you David for your business. It is our great pleasure to serve you.
Ford expidition
Very easy buying experience. I was kind of surprised that after a visit to have seat and floor treated that they didn't wash our vehicle. Other dealerships I've dealt with always returned our vehicle clean, not a big issue just surprised me
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Greg for choosing Lithia Lincoln Ford of Fresno as your Dealership. I have addressed your concerns to our GM.