Reviews
Recently got a clutch replaced.
Recently got a clutch replaced. Not only was the price bait and switched on us, but we are not sure if the clutch was actually the problem. When my wife asked if that was the issue, she was told, we are not sure, your husband asked us to replace the clutch. I am not a mechanic, I thought that is what was wrong. It could have been something different.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
I'm sorry to hear about your experience with the clutch replacement. We strive for transparency and clarity in our services, so it's concerning to learn that this wasn't reflected during your visit. Please reach out at your convenience so we can discuss what happened and work towards a resolution. Thank you, Matt Holtsberry - General Manager - (419) 223-3673
Dealing with Reineke was a very pleasant and wholesome
Dealing with Reineke was a very pleasant and wholesome experience. The entire staff was very helpful and friendly while we waited for our sales representative, Mason Rose, to finish with another customer.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Katie, we're pleased to hear that your experience with Reineke Ford Lincoln of Lima was pleasant and wholesome. Thank you for sharing your feedback about our helpful and friendly staff!
The dealership itself and Cody newman made it real easy
The dealership itself and Cody newman made it real easy to walk out with a vehicle. Cody listened to my needs and made it happen. Very pleased with the whole experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Cody and the team at Reineke Ford Lincoln of Lima made your vehicle purchase a smooth experience. Thank you for sharing your satisfaction with us, and enjoy your new ride!
Donaven is a fantastic salesperson.
Donaven is a fantastic salesperson. He was very knowledgeable and answered all our questions. He met us aa soon as we got on the lot. Highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Donaven provided such knowledgeable and attentive service at Reineke Ford Lincoln of Lima. Thank you for the high recommendation, and we hope you're enjoying your new vehicle!
Great service and friendly staff help full and pleasant
Great service and friendly staff help full and pleasant took care of me immediately thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to see your positive review! The Reineke Ford Lincoln of Lima team looks forward to your next visit with us. Take care!
Cody was awesome!
Cody was awesome! He had so much helpful information and is a pretty kewl dude. Very helpful with the entire process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Cody provided such helpful information and made your experience at Reineke Ford Lincoln of Lima a positive one. Thanks for sharing this great feedback!
Our experience was a good one.
Our experience was a good one. We were able to make a deal on not only one, but two vehicles. Thankyou.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear about your positive experience at Reineke Ford Lincoln of Lima and that you were able to make a deal on two vehicles! Thank you for choosing us, and we hope you're enjoying both rides!
Very helpful, professional, made my key and it works
Very helpful, professional, made my key and it works well. Thank you for coming out to my house and for all your help.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that our team at Reineke Ford Lincoln of Lima could assist you with your key and provide professional service right at your doorstep. Thank you for sharing this positive feedback!
No Pressure, Everyone was super friendly,
No Pressure, Everyone was super friendly, knowledgeable. Love my new car and will recommend to friends and family!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear you had a great experience at Reineke Ford Lincoln of Lima! Enjoy your new car, and thank you for recommending us to others!
I have used Reineke Ford for a number of years and find
I have used Reineke Ford for a number of years and find the work they preform to be very good. The staff is very good to work with. They are very friendly and courteous.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dan, thank you for your continued trust in Reineke Ford Lincoln of Lima! We're delighted to hear that our team consistently provides friendly and courteous service. We look forward to serving you again soon!