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Reineke Ford of Lima

(143 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
New (419) 792-3881 (419) 792-3881
Used (877) 241-8320 (877) 241-8320
Service (855) 550-5965 (855) 550-5965

Reviews

(143 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Reineke Ford of Lima from DealerRater.

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Jason was incredible.

Jason was incredible. Fixed my problem that Ford pass created in about 20 minutes. The other lady that helped me was also very patient and such a help. Very good service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Wil, we're delighted to hear that Jason and our team at Reineke Ford Lincoln of Lima provided you with excellent service. Thank you for sharing your experience!

Good experience very helpful kept my truck till

Good experience very helpful kept my truck till everything was correct on it and friendly help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

All of us at Reineke Ford Lincoln of Lima are happy to see this wonderful feedback! Thank you, Whitley!

My experience went smoothly.

My experience went smoothly. They took the time to get the best rate for my loan. Sam my salesperson was friendly and was able to answer all my questions. The whole experience was great and I would recommend Reineke Ford to my friends for their future automobile purchases. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're delighted to hear that Sam and the team at Reineke Ford Lincoln of Lima provided you with a smooth and easygoing experience. Your recommendation means a lot to us, and we will be sure to pass along your kind words!

The experience was spot on and professional, what was

The experience was spot on and professional, what was said to be done was with quality and personal commitment

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that your experience at Reineke Ford Lincoln of Lima was both professional and committed. Thank you for sharing this positive feedback, Rick.

This was a Great Experience @ Reineke Ford.

This was a Great Experience @ Reineke Ford. Emily does a Great Job in getting positive Results! We appreciate her !!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Emily provided you with a great experience at Reineke Ford Lincoln of Lima! Thank you for sharing your feedback, and we appreciate your support.

I live in Cincinnati and came home to Lima to see my

I live in Cincinnati and came home to Lima to see my parents. As I was driving on the highway I heard a loud noise and just thought it was the wind because it was heavy! I knew that it couldn’t be my car because I just got it serviced on Friday in Cincinnati. When I got to Lima I pulled over looked under my car and something was hanging. I called Reinke spoke up to Jaylen and he got me right in. He was professional, friendly, kind, and sufficient. The whole staff was amazing. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Jaylen and the team at Reineke Ford Lincoln of Lima were able to assist you promptly during your visit. It's great knowing our staff provided professional and friendly service when you needed it most. Safe travels back to Cincinnati!

The whole team in particular Tiffany have been great.

The whole team in particular Tiffany have been great. Thoughtful and courteous. Will continue to return for service with confidence.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jeremy, we're delighted to hear that Tiffany and the team at Reineke Ford Lincoln of Lima provided you with such thoughtful service. We look forward to seeing you again for future visits!

Had my oil changed yesterday and my service person was

Had my oil changed yesterday and my service person was very helpful and friendly. He answered all my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Barbara, we're delighted to hear that our team at Reineke Ford Lincoln of Lima provided you with helpful and friendly service during your oil change. Thank you for sharing your experience!

They always do a good job answering band fixing.

They always do a good job answering band fixing. Keep me up dated on re. Calls

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We couldn't ask for a better review of Reineke Ford Lincoln of Lima. Thanks so much, Debehora!

Great service yesterday and last week!

Great service yesterday and last week! Jaylun always does a great job! Thanks so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Deb, it was our pleasure to assist you here at Reineke Ford Lincoln of Lima! Jaylun and the team wish you safe travels ahead!