Reviews
Write a reviewBeverly
This probably the easier car buying experience I?ve ever had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Beverly, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if you have any additional questions about services you received and thank you again for choosing Riverside Ford!
Best Car Buying Experience
I was referred to Riverside Ford and to Mr.Richard Rappaport by my aunt. He made this car buying experience so easy. I never felt pressure to buy. I would recommend this dealership and Mr Richard to anyone looking for a new or used car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Tomeico, we are so happy to read such a great review about Riverside Ford! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Survey
I walked in for service on my Ford explorer limited and they said it will take a few minutes and it did.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Latricia, we appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Riverside Ford
Service on my 2018 F 150
Corey and Keith were friendly and attentive to me as a customer. Great job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Robert W Carlton, we are so happy to read such a great review about Riverside Ford! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Truck 24K Service
My only complaint is there are no coffee or newspapers to read due to Covid 19.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ralph Merrow Jr, thank you for leaving such a high star rating. We are happy we could make your experience a positive one!
Escape knocking
Over all service with RIVERSIDE FORD good. 2017 escape was drop off due too knock under driver side of vehicle as you turn right or left. Knock been notice since I purchase vehicle. Vehicle been drop off twice due to knocking, but it seam unable to duplicate problem. Review report on you tube seem its old issue without any answers. I believe ford should should have an answer to this problem.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Alwin, we appreciate you taking the time to leave us this feedback. At Riverside Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
Great Dealership
Great Dealership with awesome service. everyone was nice and the service was quick. Will reccomend and I will return again.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sylvia, thank you for your kind review; we are happy to pass along your comments to the team here at Riverside Ford! We hope you continue to choose Riverside Ford for all your vehicle needs! --Take care!
Riverside Ford
Excellent experience from start to finish on my New F-150 XLT
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tracy Prescott, thank you for your kind words and congratulations on your new vehicle! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Truck Service (oil change/tune up service)
Always a pleasure. Great service and reliable work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Reginald Gavin, thank you for leaving such a great review and high star rating.
Stress free purchase
Great buying experience .Friendly and helpful staff.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!