Reviews
Write a reviewGreat Service
My tie rod was busted and they couldn't get one in unit the next day. The Dealership gave me a loaner car so I could come back the next day. Bravo. Thank you for taking care of me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Tony, Thank YOU for choosing us to take care of your service and repair needs. In addition, we greatly appreciate that you took the time to share this very nice review of your recent experience with us. Please keep in touch about any other auto needs you have, as we want to keep providing you with that great service!
Excellent service
The young man found the cause of the low air pressure warning light--a nail in the sidewall of the tire--found the correct new tire--put it on and I was out in 45 minutes. Very pleased with the service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback, Dennis! We?re glad to hear that you are pleased with the service we offer here at Stuart Powell Ford. If there is anything more we can do for you please come back and see us any time! Take care! Patti Powell, General Manager, 859-236-8917
My new used vehicle service and checkout visit
Started work on vehicle early, accomplished all that I asked efficiently. Provided me the information I asked about. Very valuable visit!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Tony! We're glad to hear that your visit went so well. It's always great to hear from our guests and we appreciate you taking the time to give us feedback. Thank you! Patti Powell, General Manager, 859-236-8917
Top of the line
Just had two visits to your dealership. One was to the body shop for repairs and paint due to accident. They done an excellent job and was very courteous and helpful as I had never experienced an accident before. Work was superb!!! Second was Quick lube which was very accommodating getting me in and taking care of my needs. Kudos!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for this 5-star review about your service experience, Susan! We always enjoy hearing from our guests. I am pleased to hear that our team has consistently been helpful and accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Patti Powell, General Manager, 859-236-8917
Great service before and after sale, knowledgeable
The care and concern of my salesman and also how knowledgeable he was concerning the vehicles. I would not only recommend Stuart Powell Ford but also recommend requesting David Wix as my salesman. Everyone we dealt with was extremely knowledgeable about job. Thank you for a most pleasant experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Barbara, Thank you so much for sharing this wonderful review of your experience with us at Stuart Powell Ford-Lincoln-Mazda! We pride ourselves on showing that kind of care for our customers, as well as taking the time to utilize our training and experience to make it all best for our customers. Glad that was the case for you! We appreciate your patronage, and look forward to helping anytime you need us!
Great experience
They (Stuart Powell) treated you like a person/family. They listened to what we wanted and tried and did find it.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Debra! Thank you for sharing this very kind review of your experience at Stuart Powell Ford Lincoln Mazda! We do, indeed, enjoy taking great care of our customers - you are family to us. Thank you for communicating your needs with us, so that we could guide you to the vehicle which was right for you. Enjoy!
Great Service
Couldn't be happier with the service department. Greg and everyone there went above and beyond our expectations! A big thank you to all at Stuart Powell Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Brian! Thank you so much for this fantastic review! We're so proud of the folks in our service department, and are thrilled that your experience was terrific! We appreciate your business, and look forward to helping again when you have needs. Have a blessed New Year!
friendly service have a lot of repeat customers
Friendly service always treated people with respect not just me but my inlaws who buy two new vehicles every three years or so. They always go to Stuart Powell. First time I have bought a car from Stuart Powell. Maybe I will get to go on a plane ride never been on one. LOL joking.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Ronnie! Thank you so much for this awesome review and the business from you and your inlaws! We count it as a privilege to offer you friendly service and respect, as well as quality products and experience. We greatly appreciate you!!
Great service. Helpful people.
Expert advice.Very knowledgeable advice in every phase of Making a sound decision. Salesman really wanted to assist me To decide the best car for my needs
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Jay! We very much enjoy helping folks! We appreciate you very much!!
Excellent service and friendly employees.
Employees are courteous, knowledgeable, and efficient. The atmosphere is pleasant and professional. The employees are very skilled in the type of work that they preform. I would highly recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Virginia! You summed it up very well; those are our goals in taking care of customers. We appreciate you so much!!