Reviews
Write a reviewMaintenance Superintendant
Outstanding customer service. Will and Rico are definate peak performers. Went the xtra mile to make sure the process went smooth and easy. Being from out of state I found Wagner Ford a dealership I would go through again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It was great to have you here in our dealership Dan! Thank you for making the trip to see us for your New Ford F-250. We are so excited that we were able to serve you and send you home with the pick up you had been searching for!
Ford Edge Customer
It has been my pleasure to deal with Wagner Ford Toyota recently. I bought a 2014 Ford Edge Limited and salesman Will Engell was very helpful and considerate. He gave me time and space to make my own decision of which I was appreciative. Everyone at Wagner's treated me with courtesy and respect.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Gisela - We enjoyed working with you to get you exactly what you were looking for in your new vehicle! Thank you for allowing us to serve you and please know we will be here in the future with anything you may need.
2005 F250 Lariat Super Duty
Bought my 2005 f250 Lariat Super Duty there in April and couldn't of been happier with it. I first test drove a 2004 that had problems mechanically then test drove the 2005 and fell in love and was assured by the salesman that it had a brand new EGR system and Oil Cooler that was put in at their shop which was one of the points I considered when I bought it. Fast forward to 14,000 miles later and I can't even let it idle without it overheating and blowing black coolant everywhere from the degas bottle due to the egr or oil cooler grenading, it's went from an amazing pickup that served my daily drive to work and pulling my camper to job sites to an absolute headache and nightmare. Hopefully I can get it sent to the dealer ASAP and get the problem solved. But other than the problems I'm having currently the salesman worked with me on my busy work schedule and made time to get me in to sign paperwork on short notice and even held the pickup so I could come in and not have to worry about someone else buying it. Would definitely come back for another vehicle in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 2.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are so sorry that you are having these issues with your 2005 Ford F-250 Power Stroke that you purchased from us. The EGR cooler was replaced prior to you purchasing the pick up but the Oil Coolant was not because it was showing now signs of problems at that point. We appreciate you bringing your pick up back to us so that we can help you to repair the issues you are having. When your pick up arrived in our service department and our technicians inspected the issues they quickly became aware of a contaminated coolant additive that was added by you. Once that additive was put into the system the warranty on the EGR cooler was void. This additive did damage to the oil coolant system not the EGR cooler and many other parts of your F-250. Because of the extensive repairs our trained technicians will do the repairs in steps to ensure we get you back on the road again. Our service manager and service adviser are here to help you understand and explain each step of the repair process. They are here to ensure you that our technicians are working on the problems to get them corrected for you.
Jeep Purchase
Very easy process for purchasing and trading in my previous car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for coming to Wagner Ford Toyota for you vehicle purchase! It was great to work with you and appreciate you very much!
Christy
Thanks a million. Love my new Explorer. You guys really went the extra mile to help us with this purchase right down to Chase, the sales rep washing the vehicle because it was late. We will definitely be back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Christy we aim to please each and every one of our customers and we appreciate you traveling in to our dealership to shop for your new Ford Explorer. Please know we will be here when your family, friends and you are ready for your next vehicle. Thanks again for joining the Wagner Family!
purchased 2012 pickup
visited Wagner ford to purchase a new vehicle i received very good treatment and got straight forward answers on questions i had. they are out to help you find a vehicle that fits you i would recommend wagner ford for your next purchase.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for traveling to our dealership to shop for your vehicle! We appreciate your business and look forward to serving you in the future! Please let us know if you need anything at all.
Great Customer Service 2011 Silverado
Everyone was great to work with and happy to help us through the process!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for shopping with us for your Silverado! It was such a joy to work with you! Please know we are here to help you with any of your vehicle needs! Thanks again for being our customer!
Had issues with the Radio screen
I continue to go here because of the service. Everyone is always profession and very nice. They are always willing to help.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much Diane for your kind words! We are so happy that our service technicians could help you get your issues with your radio screen all working properly again! We look forward to helping you in the future!
Wondrful Experience
This dealership is awesome. Their efforts to find the right car for me were extremely high and they helped me with an extremely difficult decision. It was a pleasure working with Will and the rest of the Staff at Wagner Toyota and I am really enjoying my Corolla. Thanks again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sharon thank you for the kind words about our dealership. We appreciate you coming to Wagner Toyota to shop for your Corolla. Just know we are here to help you with any questions or anything you may need! Thanks for being part of the Wagner family.
2011 F-250
I dealt with Will. We did most of our price and trading over the phone to make things easier coming from out of town. He was great to work with from start to finish as was everyone else I met while there. Had the papers signed and the trade made before the tires were cooled off from the trip there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Cole it was great to meet you and work with you to get the truck you were looking for! We really appreciate you trusting us to get your vehicle with. Please let us know if you need anything in the future - we will be here to help find exactly what you are looking for!