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GENESIS OF NW SAN ANTONIO

(729 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 7:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (210) 512-9297 (210) 512-9297
Used (210) 512-9299 (210) 512-9299
Service (210) 512-9307 (210) 512-9307

Reviews

(729 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of GENESIS OF NW SAN ANTONIO from DealerRater.

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Alex provided a great service during the whole process of

Alex provided a great service during the whole process of the lease of my GV70. Very pleased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service, as always.

Great service, as always. Repairs were completed as requested. The entire team was professional and courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent!

Excellent! they treated me like family from the beginning. Great experience. definitely would recommend and buy there again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Poli has been the best sales man I have ever dealt with ,

Poli has been the best sales man I have ever dealt with , the staff was very welcoming and helpful . The process was fast and easy due to the staff paying attention to my needs. This dealership is great from start to finish. I always dread the finance part but this time I did not , the finance manager answered all my questions and even gave me tips.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My Sales Associate, Shane, provided exceptional customer

My Sales Associate, Shane, provided exceptional customer service from initial greeting through demonstration and the entire buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Knowledgeable and friendly staff sold us.

Knowledgeable and friendly staff sold us. Plus, availability of the vehicle we wanted was on the lot. Completion of the deal was a bit long but well managed. Nice experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jordan Wyble Saleman was excellent in getting the deal

Jordan Wyble Saleman was excellent in getting the deal done and Ken Flynn Finance Director close the deal on the finance. They work well together to wrap it up and allow enough time for me to drive back home Tomball, Texas. Very please and happy work with them both. I would buy another vehicle from them in future. Great facility and great tech on the financial area. Love the place.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Always a great experience.

Always a great experience. My service advisor, Jerry always takes care of me - very knowledgeable, professional and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Our sales person Ahmed was wonderful, very professional

Our sales person Ahmed was wonderful, very professional as well! We will surely refer him to our friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Loved the interactions with staff, very honest and

Loved the interactions with staff, very honest and direct. Appreciate the vibe throughout the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.