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Ben Mynatt Chevrolet Buick GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (189 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (189 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Experience

Chris Cullen is an awesome sales person. We enjoy dealing with him and we have purchased every vehicle we have ever owned in the past 20 years from Ben Mynant. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Gregory for your kind review and for being such a loyal customer to Ben Mynatt!

Great Customer Service

Had horrible experience at another dealership and came to Ben Mynatt and it was great!!!!Y'all are awesome!!! Great customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks Marri for the great review! We really do strive to give every customer excellent service!

Cadillac

They are very helpful & understanding to someone like me who knows nothing about cars. Good team. I also was happy they were able to fit me in the next morning.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks Samantha for the great review and feedback on our Cadillac team!

Great Level Of Service

I have always been pleased with the quality of attention and level of service at your facility. Drew Vogle and others work very hard to deliver top level service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Pedro for the great review! We do pride ourselves on customer service.

Great service

Rudy was extremely helpful and was able to answer all our questions. Erica in insurance was also pleasant and answered all of our questions. And Betsy was quick with explaining what needed to be signed but made sure we understood it all and she was very personable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Good to hear Shawn that you had a great experience from start to finish! Welcome to the Ben Mynatt Family.

alloson

The only thing is they need more service reps. When i called to talk to the rep they were real busy. I tried for 20 minutes on the telephone and was told by girl 9n phone they were really busy. I ended up driving to the facility to talk to rep. They did let me keep the loaner an extra day because i had a medical emergency

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks Elizabeth for the review and the feedback. We are always trying to do a better job for our customers and we appreciate any feedback.

Great delaership, knowledgeable sales department

Ray Overby helped us find just the car we were looking for at a good price with a very fair trade in. We are extremely happy with the professionalism and the knowledge he had of all the vehicles we asked about to help us in our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Ann for the great review!

Great Srevice

Salesman,Tim Bradshaw was very nice, answered all my questions, if he was not sure about something he would find out for me. Found the perfect car. They worked with me and made the deal I was looking for. Bought my last vehicle @ Ben Mynatt.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Frankie for the great review on Tim Bradshaw!

Not So Routine

Took my truck to the dealership for an oil change and driver seat issue. The service was as I have come to expect with one exception, there was a large scratch on the right front fender and damage to the windshield cowl. I notified the service writer who notified the service manager. The service manager investigated the issue and contacted me as promised. Long story short, the dealership repaired the damage at no cost to me. Still a loyal customer. Thanks to the Ben Mynatt service department for great follow through!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Jeremy for your great review on our Service Department!

Great, fast service

Had and appointment for 1:30 and they took my truck right in and had it done and ready for me by 2:15. Great job and as always good customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks Phillip for the review! We look forward to providing you great customer service for years to come!